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Atrocious customer service. Lack of empathy, toxic work culture. They’ve clearly become very arrogant with an attitude of “my way or the highway” and have lost sight that without a customer, there would be no company. They directly discriminate against protected characteristics under the equality act. I would rather sleep rough than ever book again with cottages.com
I cannot recommend them, even to my worst enemy.
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- Anonymous
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So, I had to tell all my guests, a party host, decor service that the property has to be cancelled.
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- Raj Sangha
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Totally disgusting service !!! Had to cancel our booking due to personal reasons.
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- gary blackledge