“My toner arrived on the promised day at the time stated on the internet, unfortunately I wasn't available to answer the door, so the driver left a card. The card did not say what he had done with the parcel. I checked the website to find out, but not everyone uses the internet.”
“Site was really easy to use, quick and seamless until making a credit card payment. The site remained on the checkout page with a blank body of the content so I was unsure if the order was successful. We made contact via voice to ensure all was OK and the order was completed in a timely fashion.”
