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Crazy Domains Reviews
3.9
Rating
159
Reviews
75
%
of reviewers recommend
Crazy Domains
Company
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Metrics
3.9
Based on 159 reviews
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"Have unlimited hosting with Crazy Domains. Around 10 websites to the hosting. Server has been down for more than 2 hours. Customer service is terrible. I had to remind the agent that the initial recording while waiting to speak to a customer service agent, mentioned that I will speak to a friendly customer service agent. And when I got through to the agent, not friendly at all and had to remind him that the prerecording said I'll be speaking to a 'Friendly customer service agent' then he changed his tune. Additionally have been a customer for quiet some time, and in the past when a huge issue like this occurs, they use to compensate by giving some free extra hosting, they do recognise loyal customers or have a policy around recognising loyal customers, my last bill was $1000 and I get really poor customer service and a poor product. I will be looking to move all my hosting elsewhere and as well as move all my clients hosting away from Crazy Domains. See photos for proof that servers were down and still down for more than 3 hours! Called several times for an update, now still down and its been 6 hours and counting."
Ranui
"Have unlimited hosting with Crazy Domains. Around 10 websites to the hosting. Server has been down for more than 2 hours. Customer service is terrible. I had to remind the agent that the initial recording while waiting to speak to a customer service agent, mentioned that I will speak to a friendly customer service agent. And when I got through to the agent, not friendly at all and had to remind him that the prerecording said I'll be speaking to a 'Friendly customer service agent' then he changed his tune. Additionally have been a customer for quiet some time, and in the past when a huge issue like this occurs, they use to compensate by giving some free extra hosting, they do recognise loyal customers or have a policy around recognising loyal customers, my last bill was $1000 and I get really poor customer service and a poor product. I will be looking to move all my hosting elsewhere and as well as move all my clients hosting away from Crazy Domains. See photos for proof that servers were down and still down for more than 3 hours! Called several times for an update, now still down and its been 6 hours and counting."
Ranui
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Anonymous
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01/01/2019
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Anonymous
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“
very helpful
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Posted 6 years ago
Andrew
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“
Helpful and quick to access. Got me going fast.
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Posted 6 years ago
Jerome Mercado
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“
very accomodating
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Posted 6 years ago
Anonymous
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“
They've always been excellent with assistance and you can actually talk to someone quickly about issues. Also - When I've made errors in purchases they are active about trying to refund you for products you don't need.
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Posted 6 years ago
Cathy
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Crazy Domains have been so helpful every time we have had a problem and talked us through how to fix the issues at hand.
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Posted 6 years ago
Anonymous
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“
Helpdesk sorted my technique difficulty's much faster than I could, next time I'm not going to hesitate to contact them.
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Posted 6 years ago
Anonymous
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“
Customer service is 10/10 every single time. Fast and efficient
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Posted 6 years ago
Anonymous
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“
Cesar was very helpful getting my domain pointing to my Shopify site
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Posted 6 years ago
James
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“
Trina and Cesar were very helpful
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Posted 6 years ago
Anonymous
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“
Sierra was extremely helpful and was able to sort my enquiry fast.
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Posted 6 years ago
Kerry
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“
Cesar help was quick and effective. professional service.
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Posted 6 years ago
Federico
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“
I have been helped by Cesar and he has been really helpful and quick.
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Posted 6 years ago
Jo
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“
Great help from Willow, accurate response and very patient through out the chat session.
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Posted 6 years ago
Anonymous
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Customer service was quick and effective, got the problems sorted very quickly.
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Posted 6 years ago
Ani
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Awesome customer support, a basic issue got resolved within a few minutes of getting in contact!
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Posted 6 years ago
Anonymous
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“
great help, good customer service.
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Posted 6 years ago
Marcos G Puga
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“
quick and fast and efficient!!
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Posted 6 years ago
James
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“
customer service always 100%
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Posted 6 years ago
Anonymous
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“
Knowledgeable chat support. My issue resolved!
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Posted 6 years ago
Scottie
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The customer service rep was brilliant in assisting me with my issues within a matter of 10 minutes. Had this been me, it would've taken days.
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Posted 6 years ago
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Crazy Domains
is rated
3.9
based on
159
reviews
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