“Trying to get in touch with them is impossible, 9p a minute for the call. Nearly 2 hours later and still not spoken to anyone. Brilliant until something goes wrong then don’t expect any help to sort it.”
“The website is often down customer services are very slow to respond and seem pretty clueless when they do . Thing is I only hold this card for the IHG benefits and mainly use it simply for that if it were my main card I would have dumped it years ago .”
“I mislaid my user and password.It took me nineteen days to sort it.All manner of confusing emails,codes, text.I have now paid in full and will Never use them again.Be warned.”
