Creative-Cables Reviews

Name: Creative-Cables
Rating: 3.00

3.0 Rating 2 Reviews

50 %

of reviewers recommend Creative-Cables

Company Reviews

Questions

Metrics

3.0

Based on 2 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

Visit Website

Write Your review

Tell us how Creative-Cables made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Creative Cables a couple of times. The goods aren't bad - an acceptable quality/cost balance, but every time I have contacted the customer service, that's pretty much close to nonexistent.Every time I have to call an average of 8 times across a day or two for finally someone to pick up the phone, and this last order I've placed with them, when someone eventually answered, the support was absolutely disgraceful. I have order, among other components, fabric cable. When placing the order, you have the option to choose, 10m as a single length, or 10 x 1m cables. I needed, due to several lamps, 10 x 1m lengths of both colours, but unfortunately received single cables of 10m, which because it pre-cut and taped on the edges, actually more expensive than a single 10m length. After I managed to finally speak to them, asking for these items to be replaced by the correct ones. The reply was immediately an incredibly rude: "oh you can just cut it yourself". I could, but that's not what i paid for. Then after a back and forth conversation for a few minutes, I was finally told in a very rude way that I could "go on the website, find the address, and return the items (at my own cost), and they would cut and send back. With their order there is never a delivery slip, nor returns form, nor anything. Just a box with the goods, no official tracing. This is a shameful service, a nightmare of a customer service and as I really advise against using this company.”

Helpful Report

Posted 5 years ago

Creative-Cables is rated 3.0 based on 2 reviews