Credit Perfect Reviews

Name: Credit Perfect
Rating: 4.19

4.2 Rating 781 Reviews

81 %

of reviewers recommend Credit Perfect

Company Reviews

Questions

Metrics

4.2

Based on 781 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Location:

Glasshouse, Alderley Park, Nether Alderley
SK10 4ZE

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Credit Perfect 1 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So nice and helpful, understood my problems very well and helped me resolve my issue.”

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Posted 4 years ago

Dear Luke, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team

Posted 4 years ago

“the lady i spoke to was really helpful cant remember her name sorry i think it might be Karen but who ever it was sorted out my problem right there and then thank you”

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Posted 4 years ago

Dear Jennifer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“There was a miss understanding with my account. After speaking to them they sorted it straight away.”

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Posted 4 years ago

Dear Shirley, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“Always cheerful and know what there talking about”

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Posted 4 years ago

Dear Harry, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“I spoke to Natasha, she was very polite, helpful and extremely informative. I understand how my credit report works and how to improve it much more now.”

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Posted 4 years ago

Dear Rhianne, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our agent Natasha. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.

Posted 4 years ago

“I have just had a declined payment to this company googled it and found this who they think they are lucky my bank tells me soon as it happens and lucky to declined hopefully they won't try again”

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Posted 4 years ago

“No idea who they are, but 2payments taken out of my account”

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Posted 4 years ago

“Further to my previous message on here Creditperfect does have a phone number. I am not sure if this number still works or not due to the covid situation but you can try it if you like. The number we have is 03330030097.”

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Posted 4 years ago

“Had £20 stolen from this company and I don't even have any account registered. Its a scam”

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Posted 4 years ago

“They are a fraudulent company.. Becareful when you're applying for loans and credit cards, they'll steal your information and use it to sign up and agree to their membership plan which will then take £19.99 out your bank account every month. They are theives, scammers, horrible people.”

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Posted 4 years ago

“It takes money £19.99 to my two accounts in one go how they know my account ,I dont even involve in them or do transaction ,I dont know them they take around £39.98 its a lot of money if your struggling financially”

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Posted 4 years ago

“Great service really helped me improve my score and understand what was going on with my credit profile.”

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Posted 4 years ago

“Tried to Take 19.99 out of our account. Called Fraud department as was not authorised and they are investigating, how did they get the details. Card cancelled but still have to keep a check. Con artists beware!!”

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Posted 4 years ago

“Got refunded by my bank, they even said it was a scam, steer clear”

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Posted 4 years ago

“Creditperfect is what the banks refer to as a 3rd party broker. These types of transackrions are usually linked to loan applications (even to see if you are eligibal for a loan), credit checking companies such as ClearScore, Experian etc, and also when you take out temporary finance. If you do any of the above please note that you would have to agree to those companies Terms & Conditions, and in those T&Cs will be a clause stating that by agreeing to the conditions that the company will pass your info, including your card details, to other companies such as Creditperfect (there are many 3rd party brokers that can have your info passed to ie Scoresmatter, social-score, mybudgetboost etc). What you have to do is first contact your bank and have them stop any future dated payments to the company so it cant come off again (please note that just cancelling your card and replacing it will not stop these as these companies use a system called recurring payments (similar to what Netflix and Amazon Prime use) where Visa will auto update these companies with the new card number. After the recurring nature are bocked you need to contact the companies for a refund. During Covid several companies are not taking calls and can only be contcted by email. If you are unable to contact the companies speak to your bank to see what they can do. Then you will need to contact the Loan, credit checking or finance company directly you used to advise them to NOT pass your info onto any other 3rd party broker. If you used several companies or a price comparison website it might be easier to cancel your card to prevent those companies passing your info on. These 3rd party brokers are not fraudulent (a bit underhand and not very transparent or obvious about what they do but its not fraud). Banks always advise you to fully read the T&Cs before agreeing to anything so you know what you are agreeing to.”

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Posted 4 years ago

“Never heard of your company but yet you think it's ok to just take money from my bank how is it even legal”

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Posted 4 years ago

“That company just took 19.99 from my bank never heard of them absolutely disgusting”

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Posted 4 years ago

“This happened to me too! I wrote an email of complaint and was told I would only get half back, that was after I told them I was going to speak to citizens advise. I have 2 small children and my partner was on furlough. They have recently sent an email saying they are refunding “customers” and have asked for the last 4 digits of my card, I don’t think I will, don’t want them accessing my account again! Absolutely disgusting at this time with the pandemic going on!!”

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Posted 4 years ago

“I don't remember signing up to this company and found that £20 has been taken from my account. I claim benefits for mental health problems and this is something I could do without. Going by the complaints they are STILL taking money from people!”

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Posted 4 years ago

“These have been taking £19.99 a month for the last 3 months! Never heard off them or signed up to anything 😡”

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Posted 4 years ago

Credit Perfect is rated 4.2 based on 781 reviews