Credit Perfect Reviews

Name: Credit Perfect
Rating: 4.18

4.2 Rating 796 Reviews

80 %

of reviewers recommend Credit Perfect

Company Reviews

Questions

Metrics

4.2

Based on 796 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Location:

Glasshouse, Alderley Park, Nether Alderley
SK10 4ZE

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Credit Perfect 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As with all others I didn't realise I had signed up to this. I received an email that said I could possibly get a refund. I emailed and asked for my money, received an email saying I wasn't entitled. I screenshot the section from FCA and now the refund has been approved. If you didn't get a loan from their 'broker' service all your subscription is refundable. I can post the FCA stuff if anyone hasn't got it.”

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Posted 5 years ago

“Worst ever took money out my account without my acknowledgement phoned them about it oh we can't refund you as we sent you an email eh no you didn't taking it further”

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Posted 5 years ago

“Went on a loan site to sort out a temporary financial glitch. Had NO idea I’d signed up for this. Cancelled once saw monies going out of account. Rang for a refund... awful people. Kept saying that all information on screen and therefore I’d consented and no refund. Disgusting. DO NOT USE”

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Posted 5 years ago

“Didn't know who they were or how I'd accidentally signed up to their service. After using their contact form twice and calling them, I ended up on the phone with a rude adviser who had no empathy whatsoever, not even an apology (they know they're sneaky, you can tell by their other reviews). He just recited the terms and conditions. In my frustration I left a review on Trustpilot. Straight away it was temporarily removed for 'Defamatory comments' of which there were none, as well as the fact they report almost all of their negative reviews. I have since contacted them and heard no response. A shocking way of doing business.”

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Posted 5 years ago

“just found like everybody else these dirt bags have been taking money out of my account for months I phoned them up and they were a slimey bunch saying I wont get a refund”

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Posted 5 years ago

“I've also had 19.99 taken out of my bank and no idea why so refund it asap please”

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Posted 5 years ago

“Randomly taken 19.99 out of my bank!! I have no email referrring to creditperfect anywhere in my mailbox. Telling bank this is fraud and blocking this !! Thieving bastards!”

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Posted 5 years ago

“You guys have taken money from my bank account I want it back I don’t have an agreement with you for a loan You need to address this now please I wonder how many £19.99 You take from declined applications It’s got to be an illegal act I will continue with the reviews until you refund my money Tim”

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Posted 5 years ago

“Keep taking money out of account told my bank fraud people now onto it”

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Posted 5 years ago

“Absolute Joke...£19.99 p/m for nothing "STAY WELL CLEAR OF THIS COMPANY"”

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Posted 5 years ago

“For a start there information is incorrect,they said my credit score was 470 but its only 360 according to experian (who don't charge £19.99 a month!) Also they never sent me a single email or text with any loan offers at all, I ended up going on line and finding my own credit. Total waste of time and money. I have tried to cancel this but they ignore my emails and never answer the phone, I've taken this up with my bank now”

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Posted 5 years ago

“Avoid at all costs. They won't help you . They do pretend to help is sending you impossible lenders that will ask you to provide impossible. But after the trial £19.99 will come out of your account and you end up in more stress situation. And by the way , is you call customer service, everyone has the same name , JOHN. Horrible!”

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Posted 5 years ago

“Horrible company. Tricked me to sing up after looking for loans. I did not take any loan at the end but got a nice charge of £19.99. Capitalism at its finest exploiting those who already don't have much money.”

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Posted 5 years ago

“Tried taking money from my partners account but fortunately I read the terms and conditions if you haven’t used the services within 6 months then you are entitled to a refund! They don’t send emails out to tell you that you’ve signed up to the account! Please check”

Helpful Report

Posted 5 years ago

“If I could give you a minus I would! I realised you had been taking money out my account! 19.99 and then others 14.99 you said I had set this up in February 2019 which was when I was looking for a pay day loan. I did not set up to pay this! Also it’s strange how you don’t take the money every month. So if I had a subscription to whatever this is I would have paid 12 months . Instead I have paid from my bank statements 6 months. You go in sporadically for the money. This is so morally wrong and using vulnerable people. I got offered this months 19.99 back. Once I had realised what was going on. I’m taking this further!! Sadly people only realise about this once they have tried to get a pay day loan. Otherwise they do not know about your company at all!! I have informed my MP and have an appointment at my bank tomorrow . You cannot get away with this! Shocking! You would use vulnerable people for this!!!”

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Posted 5 years ago

“They took £19.99 from my bank account with me knowing the cheeky so and so very annoyed and upset over this”

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Posted 5 years ago

“Took money from my account without permission ! £19.99 be extra careful!”

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Posted 5 years ago

“if you look for a pay day loan they sell your details to this company. its in the terms and conditions.”

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Posted 5 years ago

“They also took £19.99 from me never signed for nothing dont no who they are on the phone to my bank now”

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Posted 5 years ago

“Have taken £19.99 for months out of my bank account. When I contacted them ,they tried to make out that id signed for it.Ì let them know Ididnt even know who they where.She gave me the number for action crime and I had to get a crime number which I did.Ive been promised full refund in 5 working days”

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Posted 5 years ago

Credit Perfect is rated 4.2 based on 796 reviews