“Ordered next day paid £5,99 order did not show up
The driver only attempted to deliver once and used the back entrance!
I emailed them as well as curvissis to give instructions to be ignored !
Contacted curvissia every day as-well as the courier nobody was chasing my order .
8 days later still no item
Just spoke to customer service who says he will not refund !
Unacceptable
Will never use this company again be very careful .
Will have to go through my credit card to get the payment back.
Customer service via chat & telephone was no help what so ever .
They don’t seem to care !”
“Extremely disappointed in this company. Have contacted them 3 times as my order hasn't arrived. Keep making promises and failing to deliver. Order IOC-32739070”
“orst customer services and experience ever. 2 weeks without having any notifications from my order; I logged in, only to find out I’m supposed to contact them. I called them to check where my order is and they said they have no idea; it’s out with the couriers but they don’t know anything about it - but they must know there is something wrong as they display this message on their site. I request a refund but they can’t do that because the items are on transit. So they raised a complaint and said they’ll notify me where my order is by email. To the date no news from my order; just an email from customer devices saying that they believe my case was solved??? I contacted them to say that it wasn’t solved at all and still no answer, no goods and no refund!!”
