Danatec Reviews

Name: Danatec
Address: 10130, 103 Street Northwest, 18th Floor, 10130, 103 Street Northwest, 18th Floor, Edmonton
Rating: 4.40

4.4 Rating 120 Reviews

88 %

of reviewers recommend Danatec

4.4

Based on 120 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Danatec:

At Danatec, we are in the business of sending people home safely to their families.

We have over 30 years of experience building, publishing and customizing training solutions for organizations – we take the challenge out of complex regulatory compliance. We build training programs that are easy to use, easy to implement, cost-effective and help our customers remain safe and compliant.

If you need a comprehensive health and safety program that is customized to your needs, our team of experts have various solutions that can be tailored to meet your business.

Visit Website

Phone:

8004653366

Email:

marketing@weknowtraining.ca

Location:

10130, 103 Street Northwest, 18th Floor,
10130, 103 Street Northwest, 18th Floor
Edmonton
T5J 3N9

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Danatec 5 star review on 20th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy, well explained and interactive”

Helpful Report

Posted 5 years ago

Hi Nelson, We're happy to hear that the courses offered at Danatec are worthy of a 5-star review. We wanted to thank you for being our valued customer and that you'll continue to use us as your trusted training solutions provider!

Posted 5 years ago

“i tried to to an arc flash certification, it took 6 hours for the course, at the end i failed the final test 2 times, so i called them to see what i can do, they said i have to do all course again, and pay again and again and again if i cintinue failing and is not cheap ,it is $136.45 canadian dollars. i understand that i need to pay attention, but this exams are extremely complex and diffucult questions, is kind of stupid, like if they want you to fail so you pay more. i will get another company to do this certification, i heard there are some canadian on line companies for 35 dollars”

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Posted 3 months ago

“I am not sure why, but the last year or so Danatec has been absolutely a nightmare to work with. I hope they figure it out very soon. Very disappointed and am looking for a new supplier.”

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Posted 1 year ago

“Services were very good”

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Posted 2 years ago

“Provide good training”

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Posted 2 years ago

“It was Good but I'm a lil on the slow side so it need more something”

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Posted 2 years ago

“price is reasonable and fully satisfied with the service.”

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Posted 2 years ago

“No service. Danatec makes it hard to buy products. I have used Danatec for 20 years. Your Service in the last 3 years is very poor...”

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Posted 2 years ago

“No service. Trying to get customer service since Friday. no return calls; no return emails. Whimis course completed 2 twice and it does not acknowledge that I have done the course. I will go elsewhere next time.”

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Posted 3 years ago

“Ordered a course and it would not open ...can't get any help ...left messages for two days now”

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Posted 3 years ago

“I have just completed my JHSC online refresher course with Barrie Furtney. I was very pleased with the material that was covered and how he presented the material. Thanks again Barrie!”

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Posted 3 years ago

“Wish link that was sent out for course start by email said do not use internet explorer for course. Tried their chat bot which was no help. So I contacted customer support to resolve log in problem was asked to leave phone number and they would get back to me in order of calls received at 1 PM. Been waiting over 4 hrs for call.”

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Posted 3 years ago

“I have bought a couple of courses, the first went smoothly, but the second one Confined Space Entry I failed the final exam and I understood it was my mistake. I called and was told to do it again and I had to do the whole course three times already and no final exam has been shown on my screen. I emailed explaining about the issue already and had not been emailed back The have god each but these problems surely disappoint me greatly because of the "great" reviews the program has.”

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Posted 5 years ago

“It would be nice to get some customer service today? I went online, ordered a course & paid for it this morning and can not get logged back in to do the course? Help me out please!”

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Posted 5 years ago

“It the worst system to do on the internet, slow as a snail, keeps not responding, nothing but garbage, should never charge for a shitty system”

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Posted 5 years ago

“Amazing customer service! Wish the company hours were a little bit longer as a lot of the time I am trying to get training done at 7am. Geronimo is super helpful and kind on the phone.”

Helpful Report

Posted 5 years ago

Hi Carly, Thank you for the kind review and we'll pass along the kind words to Geronimo. We're always looking to give a 5-star experience to our valued customers and we're happy to hear we've done that. If you have any further questions or comments, we can be reached at 1-800-465-3366 or at customercare@danatec.com. Thank you and we hope you'll learn with us again soon!

Posted 5 years ago

“excellent training”

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Posted 5 years ago

Hi Jonathan, Thank you for your review and we're happy to hear that Danatec by Yardstick Training provides the excellent training solutions you are looking for. If you have any further comments we can be reached at 1-800-465-3366 or at customercare@danatec.com. We hope you'll learn with us again soon!

Posted 5 years ago

Hi Jonathan, Thank you for taking the time to leave a review. We're really happy to hear that you find that Danatec by Yardstick Training provides excellent training for yourself and your company. If you have any further comments, please let us know at 1-800-465-3366 or at customercare@danatec.com. We hope you'll learn with us again soon!

Posted 5 years ago

“Danatec has defiantly gone through some changes but for the better. The staff have been super helpful with me purchasing courses for our employees and any technical issues with the online courses. Danatec is a great company to have on board to help keep your company compliant with regulations with safety amongst your employees.”

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Posted 5 years ago

Hi Calvin, Thank you for glowing feedback and review. We appreciate it very much. We're happy to hear that we've made improvements and changes that have created a 5-star experience for you. We value you as a customer and we hope you'll learn with us again soon!

Posted 5 years ago

“I am in charge of registering all of our workers for safety training at our company. Danatec has made it so easy for me to keep track of all the workers training. I can see who has completed the courses; who has started and what % they have completed. I also have access to their certificates so i don't need to rely on the workers getting their certificates to me. The website is extremely user friendly. The courses also are very informative and engaging. Customer service is excellent. I will continue to use Danatec for all of our Safety training needs and would highly recommend.”

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Posted 5 years ago

Hi Tammy, That's amazing! Thank you so much for the amazing review and we're so happy to hear that we've been able to deliver a 5-star experience that meets or exceeds your expectations. Thank you for being a valued customer and we hope you'll learn with us again soon!

Posted 5 years ago

“Help over the phone was great !”

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Posted 5 years ago

Hello, We're always aiming for a 5-star customer experience and we're happy to hear that you were able to receive that level of service from our team. We hope you'll learn with us again soon!

Posted 5 years ago

“Once I purchased tickets and set up for my employees it was very easy to navigate on the web site. Also contacted direct and staff was very helpful and courteous. Will continue to use Danatec in the future for training needs.”

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Posted 5 years ago

Hi Jon, Thanks for leaving us a review. We're really happy to hear that your experience matches our 5-star expectations. Thank you for continuing to be a valued customer and that you'll learn with us again soon!

Posted 5 years ago

Danatec is rated 4.4 based on 120 reviews