“I bought a coffee mill, which broke a day before it first’s anniversary.
Now I’m trying to get the customer service work with me, but if they want !?
I send a film which show that mill is broken. Yet they wanted more films. Yet first shows exact problems.
They ignored my numerous emails, for replacement!?!
I will never buy their products ever again, especially at Wallmart as they have only 3 months of protection!!!”
“Do not purchase the EC 155 ,it's short base from filter to tray will not let you put a cappuccino cup under it . Tech support suggested I pour expresso into frothed milk . Can you believe it, Italian company don't know how to make Cappuccino.”
“Bought their ESAM 2800.SB Bean-to-cup coffee machine a month ago. Not only is this a versatile machine but it was a very reasonable price, came with a comprehensive guarantee and was delivered superfast.
It also makes a brilliant cup of coffee....”
