“I had an issue with items from my order missing when my package arrived. I reached out to Chantel, who was the director or operations at the time, she was kind enough to look into the matter. I later realized one of the sleeves on my dress was not sewn on properly. I asked if it was possible to exchange for something else or receive store credit since the dress I purchased had just sold out in my size. Chantel responded by saying I was annoying. I never purchased from Deandri again. Unprofessional and rude.”
“The customer service is sh*t. Dont by from here if you expect much from the humans affiliated with this company. Like... If your package never arrives. No matter how much money youve spent with them. Consider it money flushed down the toilet. Terrible company. Burn them to the ground.”