Delta Team Tactical Reviews

1.9 Rating 188 Reviews
E
Happiness Grade

Delta Team Tactical have a Customer Happiness Grade of E. Customers love their prices but are unhappy with their returns process and refunds.

A-

Price - Excellent

84.62%
Industry Average
My product shipped quickly after my FFL sent the info. Well within the stated timeframe. I was worried after seeing some reviews, but I am quite happy. Price was outstanding as well.
- Anonymous
But for the price, can't beat them.
- Anonymous
Not sure about the bad reviews but I had questions call and talked to someone in mins my order shipped out in 3 day from order and can't beat the price.
- Great company
C

Delivery - Average

60.00%
Industry Average
Always great products , sales , and prices with prompt delivery , and orders are always well packaged ! Recently I messed up and had a " whoops ! " moment " where I inadvertently duplicated a completed order while just trying to add an item .
- David Kramer
F

Returns Process - Difficult

0.00%
Industry Average
When I called and emailed, all I got was NO RETURNS.
- JOHN DOE
F

Refunds - Difficult

11.11%
Industry Average
Horrible service. No ability to reach company via telephone, email or internal message system. Order placed 3 weeks ago with no response to all outreach attempts. Also multiple listed phone numbers do not work. Have not contacted CC company for full refund. Do NOT shop here. Highly suggest another retailer or vendor. I would give a zero if i could. 2/2024
- Anonymous
I asked for a full refund, hopefully I get a response.
- Jimmy
I would ask for a refund but I don't see that happening so for now I will just continue to throw their asses under the bus and keep backing over them!!! BTW, if you look at other posts on here, they seem to mostly comment on positive reviews, no the negative ones.
- chris
72.09%
Industry Average
The customer service was second to none.
- Charles Willingham
I received my order about a week earlier than expected. But I was nervous after reading reviews but I was satisfied with my service thank you
- Randy Harrison
I have been ordering from these guys for awhile now . Always great products , sales , and prices with prompt delivery , and orders are always well packaged ! Recently I messed up and had a " whoops ! " moment " where I inadvertently duplicated a completed order while just trying to add an item . In other words I had two nearly duplicated orders charged to my credit card , which I did not want at all ! I called DTT's customer service number and spoke to Rhet , and explained my screw-up , and the unwanted order was cancelled , and the charge removed from my credit card within the hour ! These are some good folks people ! I highly recommend them !
- David Kramer