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DENTAL DIRECT Reviews

4.7 Rating 7,390 Reviews
94 %
of reviewers recommend DENTAL DIRECT
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Phone:

020 3982 3236

Email:

sales@dentaldirect.co.uk

Location:

56 Windermere Avenue
London
N3 3RA

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The item was as I expected, well priced, and arrived within a week. However it was a light item but the postage and packing which was added to the purchase price was excessive (a large stamp would have covered it) but as I was unable to shop at the moment it was necessary in order to get the item. However despite paying for postage & Packing the item was squashed and battered upon arrival. (Not a problem particularly with this item but had it been something "unsquashable" it would not have been acceptable.
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Posted 5 years ago
Thought £3.49 shipping was expensive for a small envelope size package
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Posted 5 years ago
Didn’t realise Oral B replacement heads were Interspace ( not full bristles) !!
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Posted 5 years ago
Hi Malcolm :) We work hard to produce our product pages with the correct information displayed clearly to avoid misunderstandings. We apologise if this was not the case with the Oral B replacement head, we will be reviewing this page to ensure it is improved. Despite this confusion, allow us to introduce you to the benefits of the interspace brush. The Oral B Interspace Brush is specifically designed to clean in between the teeth, in hard to reach areas, allowing for 25% more plaque removal than brushing alone. We hope that you can give this unique brush a chance! Dental Direct Team
Posted 4 years ago
Good service, quick delivery, but expensive delivery cost for a small item
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Posted 5 years ago
Good delivery
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Posted 5 years ago
no contact following order, eg no confirmation of the order
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Posted 5 years ago
Although over month late due to the computer system which should be up and running Was sent first class and am pleased
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Posted 5 years ago
Easy to use website, very reasonably priced dental brushes but did take a while to arrive. I understand my order hadn’t been processed due to technology failure and once recognised, correspondance great. Will definitely give benefit of doubt and use again
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Posted 5 years ago
Good product, but far too expensive postage
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Posted 5 years ago
Delivery takes too long considering the postage we are asked to pay .
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Posted 5 years ago
OK but very slow delivery.
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Posted 5 years ago
Did not have stock so did nothing including making contact with me until I called you. Then things moved quickly. And problem was resolved
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Posted 5 years ago
Good price but took a long time to be delivered
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Posted 5 years ago
I’d have given more stars if I hadn’t had to wait so long for delivery. 3 weeks. The products were fine.
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Posted 5 years ago
Ordered from dentaldirect and expected confirmation of order. Didn’t get one, so emailed, no answer to my email. Transaction was pending for a few days, eventually went through and a few days later, my order arrived. Obviously not good at customer service.
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Posted 5 years ago
Good friendly service once we'd ironed out a few problems - ie getting the right amount of what we'd ordered, and some of what we hadn't ! overall OK thank you.
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Posted 5 years ago
Your site did not make it clear that orders over £25 would have free postabe. I spent £24 and did not qualify. I did email re. this and it was too late to amend the order. Dr A.H
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Posted 5 years ago
I have not received my Order No. 100130596 ordered on 31/12/20
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Posted 5 years ago
Early days I think.preparing order request seems to take a while,. On top of that the order software seems to keep trying to repeat the order.product is spot on.
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Posted 5 years ago
Order received was wrong. I asked for (inter alia) 10 purple interdental Te Pe brush packs and 5 grey. I got 15 purples and no greys. However, the mistake was rectified promptly after I called.
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Posted 5 years ago
DENTAL DIRECT is rated 4.7 based on 7,390 reviews