DENTAL DIRECT Reviews

Name: DENTAL DIRECT
Address: 56 Windermere Avenue, London
Rating: 4.71

4.7 Rating 7,390 Reviews

94 %

of reviewers recommend DENTAL DIRECT

Company Reviews

Product Reviews

1,314

Questions

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Phone:

020 3982 3236

Email:

sales@dentaldirect.co.uk

Location:

56 Windermere Avenue
London
N3 3RA

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DENTAL DIRECT 5 star review on 15th March 2022

James Smith

DENTAL DIRECT 5 star review on 22nd January 2022

Mike Aldred

DENTAL DIRECT 5 star review on 8th July 2021

Sue Adams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The reason why I have only given this 3 stars is because when I received the parcel it was damaged and squashed. The box of the brite tablets were squashed and I have had a few broken. The finger toothbrush had popped out of its casing so roaming around in the parcel. Please could you assure that packaging is better and maybe get in contact with the company you use to ask for my to be taken with parcels. Margaret Armitage”

Helpful Report

Posted 4 years ago

“Overall your products which I have used before and now have been good except the Secure gum glue Thank you”

Helpful Report

Posted 4 years ago

Hi Gayle, Thank you for your review. We appreciate the feedback and will be looking further in to this product. Thank you, Dental Direct Team 🦷

Posted 4 years ago

“The service was good & my purchase arrived quickly. I’m not so happy with the brushes as they bent easily when using them. I ordered them to try but will go back to my previous brand.”

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Posted 4 years ago

“The item got lost with royal mail. Nothing was offered to help.”

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Posted 4 years ago

Hello Wendy, Thank you for your review. I apologise for this inconvenience. Please call our customer service team who will be more than happy to further help you by offering you a refund or a replacement. Once again we apologise for this, Dental Direct Team 🦷

Posted 4 years ago

“Purchased product denture cleaner retainer Brite tablets .there were ok to use but to be honest no better in my opinion no improvement over current tablets steradent”

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Posted 4 years ago

Hi Janet, Thank you for taking the time to review us. The Retainer Brite Tablets are created to remove plaque and tartar from retainers, making them cleaner and brighter. We are sorry to hear that this product was not quite what you were expecting. Nevertheless, please check out our vast range of other dental products and feel free to give us a call if you would like any further guidance on any products. Once again, we apologise for this and hope you will give our other products a try! Dental Direct Team 🦷

Posted 4 years ago

“Good range of products but slow - took nearly a week for my order to be dispatched and then over a week to arrive via 2nd class mail.”

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Posted 4 years ago

Hello Jill, Thank you for your review, we appreciate the time you have put in to review us. We apologise for the delay in processing and dispatching your order, our warehouse staff work extra hard to ensure all orders are packaged and ready to dispatch as soon as possible. Once dispatched, Royal Mail aims to deliver all 2nd class mail within 2-3 working days. Unfortunately, once your parcel has been passed on to them, delays can occur which are out of our hands. We apologise for this inconvenience. However, we are happy to hear that you have liked our range of products and hope that you will give shopping with us another chance. Dental Direct Team 🦷

Posted 4 years ago

“I thought universal brushes were excellent but the normal toothbrushes too soft”

Helpful Report

Posted 4 years ago

Hello Thomas, Thank you for taking the time to review us. We're sorry to hear that you are unsatisfied with one of our products. This toothbrush has a two-level filament design, intended for a more gentle clean without any extra pressure. If you are looking for something a little more firm, we suggest you take a look at the other toothbrushes in our TePe range which can provide a more vigorous cleaning effect. Dental Direct Team 🦷

Posted 4 years ago

“Delivery was poor.”

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Posted 4 years ago

“Not as good as the previous internet which were called tipi or something like that”

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Posted 4 years ago

“Good products - good service - unfortunately discount codes on invoices do not work”

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Posted 4 years ago

Hello Chris, Thank you for taking the time to send us a review. Earlier this year we took the decision to change our discount offerings to product or period specific discounts that we make available. All current offers can be viewed at www.dentaldirect.co.uk/offers Dental Direct Team 🦷

Posted 4 years ago

“Quick and reliable Brill”

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Posted 4 years ago

“Have been registered with you for many years,but still no discount.”

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Posted 4 years ago

Hi Terrence, Thank you for your feedback and order. We are currently working on new content and discounts for our registered customers, please keep an eye out for this. We are also extremely grateful for your loyalty and apologise for the delay. Thank you Dental Direct Team 🦷

Posted 4 years ago

“No confirmation of order or updates of shipping. These could be improved”

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Posted 4 years ago

Hi Gloria, We apologise for this inconvenience. Unfortunately, sometimes our emails may end up in your spam/junk folder. Regardless, we still thank you for bringing this to our attention. We will be taking a look at our system to try to solve this issue, thank you for your patience. Dental Direct Team 🦷

Posted 4 years ago

“I failed to get any emails advising the progress of my order. I unsuccessfully attempted to chase using your purchasing website. I then sent an email to Dental Direct without using the website. Laura has been very helpful and persistent. She will update you. Interestingly, I did receive this email. Regards.. Howard Cooke”

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Posted 4 years ago

“It was okay”

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Posted 4 years ago

“Delivery was prompt but the toothpaste delivered 7 tubes of oral b whereas the order was for 6 tubes of oral b and one tube of sensodyne.”

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Posted 5 years ago

“It takes ages to get going each time. You have to immerse it in water and press the knob”

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Posted 5 years ago

“The delivery is quick and the website is easy to use”

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Posted 5 years ago

“I ordered so meting that was available and then told a week later that it is no longer available forcing me to buy that same product from another company which was fine as it was cheaper even having to pay for the delivery charge.”

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Posted 5 years ago

“Received as ordered in good time”

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Posted 5 years ago

DENTAL DIRECT is rated 4.7 based on 7,390 reviews