DesertBoots.com Reviews

4.5 Rating 1,348 Reviews
88 %
of reviewers recommend DesertBoots.com
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Phone:

0330 120 0016

Email:

info@desertboots.com

Location:

Unit 355 Hastings Road Leicester
Leicester
LE5 0BT

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Delivery very slow
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Posted 10 years ago
Boots arrived quick enough and fit well, but left boot squeaks noisily. Am hoping this disappears once boots have been worn for a couple of weeks.
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Posted 10 years ago
Still awaiting delivery
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Posted 10 years ago
Still waiting for shoes to be delivered. In todays market, not good enough.
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Posted 10 years ago
I ordered on the 10th Oct, money was taken on the 11th and here I am on the 17th with no product, still. Website says it has been dispatched but that's all. Compared with other sites this turn around is too slow.
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Posted 10 years ago
They felt very thin soles not very comfortable
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Posted 10 years ago
Thank you for your feedback Jane, we apologise that you are not completely satisfied with your order from us. We have a new 'No Quibble' returns policy and given the chance will help any customer to resolve there issue to the best of our ability. Please give us the chance to resolve this issue, call us on 0116 326 0605 where one of our customer service team will be more than happy to help.
Posted 10 years ago
I received items ,one pair perfect, one pair sent were wrong size and returned ,contacted customer service who was un help full and rude .I returned the boots with the form indicating reason for return and request for a pair in size 7 black as size 7 and half were sent which were wrong size ,box indicated size 7 but boots didn't .after conversation with customer service who was rude un help full no action from your selves were taken ,even though she stated they had received returned pair which were paid for .
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Posted 10 years ago
Helen, thank you for taking the time to review our company we apologise that you have not been completely happy with the service provided. With all of our items they are full checked before dispatch to ensure the colour,sizing and item is correct unfortunately there are occasion where mistakes are made but we try our up most best to resolve them. We would be grateful if you could give us the opportunity to resolve this issue, please drop us an email cs@shuperb.co.uk or call us on 0116 326 0605 and speak to a memeber of our customer service team who will be more than willing to help.
Posted 10 years ago
Cheap & low quality product
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Posted 10 years ago
They were lovely little boots but way to narrow and the 9 felt more like an 8! Sizings were off
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Posted 10 years ago
I recently bought a pair of desert boots and was really pleased with the quality and the comfortable feel of them, however after a couple of weeks my daughter noticed that the boots were two different colours,the left was taupe and the right was sand. When i contacted desert boots to report this i was told that because i didn't report the fault within 2 days there was nothing they could do. disappointing really but i'm still wearing them and i tell people i have another similar pair at home
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Posted 10 years ago
DesertBoots.com is rated 4.5 based on 1,348 reviews