Design A Sign Reviews

Name: Design A Sign
Rating: 3.37

3.4 Rating 506 Reviews

58 %

of reviewers recommend Design A Sign

Company Reviews

Questions

Metrics

3.4

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

0845 519 8168

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order the same sign as last time but this time it came with only two holes and the last order came with 4 holes. There was no option on their website to opt for 2 or 4 hole ..... why????”

Helpful Report

Posted 5 years ago

Hi John I am sorry to hear this is the case. I have looked back through your communication with our Design team and can see that you had approved the artwork with two holes which is why your sign was despatched in this way. However this being said, if you can return the sign to us, we will be happy to re-manufacture this with four holes. I hope this helps. Thank you.

Posted 5 years ago

“Absolutely useless ordered 14th June and still nothing.... Contacted twice and only got back to the second time... I just feel the service is severely lacking..... Better off just using a local company.”

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Posted 5 years ago

“Disappointing results, not as I requested and the process took so long I ordered another sign locally and received it before Design a Sign’s order arrived!”

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Posted 5 years ago

“Good product and good design service, the sign turned out as we wanted. It is outside, so it remains to be seen how well it weathers. It was also delivered a bit unexpectedly. Better delivery communication would be helpful.”

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Posted 5 years ago

“Great service.. happy with the finished product.”

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Posted 5 years ago

“Great communication with the team. Worked through my order and a rapid quality delivery. Would definitely use again.”

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Posted 5 years ago

“Vinyl window sign we ordered was pretty poor quality. Acceptable if you want it for a temporary promotion, but not if you want to use permanently for your company name. Also took almost two weeks to arrive.”

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Posted 5 years ago

“After contacting design a sign about a fault on one of our signs, they agreed to resolve the matter very quickly”

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Posted 6 years ago

“There was no instructions as to how to place it on window correctly. As we have tried to take the air bubbles out of sign the artwork has rubbed away”

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Posted 6 years ago

“Great service - thanks.”

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Posted 6 years ago

“Excellent Service”

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Posted 6 years ago

“Very impressive service, will use again.”

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Posted 6 years ago

“Don’t use said it would be with us by 12th June and nearly a week on and still no idea when it will be delivered. Shop has opened without signage. Not helpful when you call but they’ve got your money so don’t need to be. I wouldn’t use again.”

Helpful Report

Posted 6 years ago

“Very pleased with the result I am sure many of my friends will use them in the future”

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Posted 6 years ago

“Design A Sign produced a one-off plaque for me at a very reasonable price. the turnaround time was good and the communications with the design team clear. I'll certainly use them for any similar projects in the future”

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Posted 6 years ago

“Good quality sign.”

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Posted 6 years ago

“Great communication and quality product”

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Posted 6 years ago

“The sign is nice, but the delivery period was way over what I had been advised and it left me in a pickle with no signage. The wrapping is completely unnecessary - about 4 metres of plastic bubble wrap... there are alternatives that they can use and I am sending them this back (at my expense) so they can use for somebody else. Also, no screws for installation included.”

Helpful Report

Posted 6 years ago

“Whatever you do do not use this company. Absolute scam and unprofessional. 3 weeks after ordering this sign it has still not arrived. Called on numerous occasions. Said dispatched but they do not have a tracking number yet??? We had to open our shop without a sign thanks to these guys. When we complained the customer service rep who is possibly on his last neurone came back with an answer of “well you're not the only customer we’re supplying”. Seriously, do not use these people.”

Helpful Report

Posted 6 years ago

“Sign is decent but takes far to long to arrive, 2-3 weeks is far to long”

Helpful Report

Posted 6 years ago

Design A Sign is rated 3.4 based on 506 reviews