Design A Sign Reviews

Name: Design A Sign
Rating: 3.37

3.4 Rating 506 Reviews

58 %

of reviewers recommend Design A Sign

Company Reviews

Questions

Metrics

3.4

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

0845 519 8168

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a great service. Their design services are terrible. When the signs finally arrived they were cut poorly and with a dirty cutter causing the sign to have a dirty look to them. I gave up at this point. Would never use again”

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Posted 5 years ago

“Excellent service and very reasonable costs. The signs arrived exactly as I had asked for, very pleased with them.”

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Posted 5 years ago

“Excellent service, great friendly customer care, bent over backwards for me to get the sign I required. 100% recommend.”

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Posted 5 years ago

“I am completely unhappy with the product and service received from beginning to end. I would definitely not recommend this company to anyone. They are extremely unprofessional and don't seem to have a clue about what they are doing or about customer service.”

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Posted 5 years ago

“Although the product itself was very good, the customer service is awful. They delivered my sign over 1 week late. And on my second order delivered it to the wrong address by about 120miles. We then had to arrange couriers and refunds and all sorts. Overall a bit of a nightmare.”

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Posted 5 years ago

“The design and quality as expected. Good service.”

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Posted 5 years ago

“A good looking sign, with slight imperfections - these only being visible up close. However, the sign was delivered significantly later than we were initially advised, only after we followed up. And adequate service, but with potential to excel.”

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Posted 5 years ago

“the 72 hour turnaround took 7 weeks........”

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Posted 5 years ago

“Forgot to send over the proof, so this took longer to receive, but the sign itself looks amazing! Really smart and makes the office more professional. Would recommend and use again.”

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Posted 5 years ago

“The quality and print of the sign was very good, the delivery took quite a long time.”

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Posted 5 years ago

“I found them to be excellent. My design was not very good and they help me get it looking really good. When the sign arrived I was very impressed with the quality”

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Posted 5 years ago

“Brilliant service. Even advised me to amend the images before printing, to ensure the product was top notch!”

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Posted 5 years ago

“Attractive sign reasonably priced. My only problem was I did not look at the proof carefully enough. There could have been more spacing between the words, but I ok'd the proof so that was down to me.”

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Posted 5 years ago

“I was a little dubious as I had read some bad reviews (after I had placed my order!) but my order was fine, no hiccups and I was able to speak to someone on the phone when I needed to. Not the fastest of services, but the product is good.”

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Posted 5 years ago

“Did what it said on the box. Final design sent before job commenced.”

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Posted 5 years ago

“good price and sign is fine, it was a LONG wait though, when i purchased 48hr delivery i didn't expect to then be told the lead time is 10 days, but even then the sign didn't arrive for over 2 weeks, maybe some more clearly visible clarity on the purchase page that informs the customer of long lead times for production would be good”

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Posted 5 years ago

“Professional, cheap and fast”

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Posted 5 years ago

“Staff very helpful. The quality of my aluminium sign is excellent, and was received within the quoted timescale.”

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Posted 5 years ago

“Good value, nice print. Vinyl edges needed to be smoothed down by us but that's a small issue. Communication good, process of ordering really easy.”

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Posted 5 years ago

“Awful. The sign was printed onto a thin film of plastic that was then stuck onto the aluminium plate. We expected the decals to be printed onto the aluminium as per other similar signs and name plates we have bought. The resulting product looked cheap and nasty. We binned it.”

Helpful Report

Posted 5 years ago

Hello I am very sorry to hear of your disappointment with your sign. Your sign was printed onto a vinyl lamination material and then applied to the Aluminium as described within our product description for this particular product. I am sorry that it was not what you were expecting, however we assumed that you were aware of this when you placed your order online. If you had contacted us prior to throwing the sign away, we would have possible been able to exchange the material for something else to ensure a happy transaction.

Posted 5 years ago

Design A Sign is rated 3.4 based on 506 reviews