Design A House Sign Reviews

Name: Design A House Sign
Rating: 4.16

4.2 Rating 731 Reviews

79 %

of reviewers recommend Design A House Sign

Company Reviews

Questions

Metrics

4.2

Based on 731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0845 519 8168

Email:

info@designahousesign.com

Location:

Ebox Media LtdMaytham FarmMaytham RoadRolvendenCranbrook, Kent
TN17 4QA

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Design A House Sign 5 star review on 21st November 2021

Carol Layfield

Design A House Sign 5 star review on 30th January 2021

Anonymous

Anonymous // 01/01/2019

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“Brilliant product, great choice of personalised signs at good price”

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Posted 2 years ago

“Poor customer service. No instructions came with our sign and no reply to email.”

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Posted 2 years ago

“Very pleased with the sign Took longer than I expected to arrivel.”

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Posted 2 years ago

“Great company, this is my second purchase, it arrived on time, very well made and just how I wanted it. we couldn’t wait to put it up, it looks great I have had several comments on how nice it looks. Keep the good work up ….”

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Posted 2 years ago

“Very happy. Good quality”

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Posted 2 years ago

“Sign looks as expected from the mock-up seen on the order process on the web site.”

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Posted 2 years ago

“Although there is no contact phone number, which is concerning. The order placement, timing and delivery were all handled well and the house sign wad of good quality and exactly as designed. I would recommend, but suggest that communication/acknowledgemnt is improved for customer peace of mind.”

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Posted 2 years ago

“Excellent quality of product. Lovely engraving.... But Very very lax delivery times and impossible to contact customer services.”

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Posted 2 years ago

“I am still awaiting my order which was placed in May, 2 months I have been waiting and sent numerous emails but still have no sign”

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Posted 2 years ago

“Waited a long time for my door door number etched on granite but was pleased with in when it eventually arrived”

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Posted 2 years ago

“Ordered and paid for two etched slate signs (needed for the two roads my house sits on the corner of). After a delay received one slate sign that has the number and road name stuck on like a transfer. Clearly not etched. Long delays in getting customer service to respond, no admittance that the signs are not etched, and although promised delivery of second sign over a week ago, it’s still not appeared. Do not buy from this company unless you have zero expectations of getting what you paid for.”

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Posted 2 years ago

“Aluminium Side Gate Sign Review In my opinion, the sign was a slight disappointment for the total price £29.98. The sign does have a likeable appearance however it is a laminate aluminium, the edges are cut not bent over, this I believe is due to the laminate. Please double check your order as I had asked for a text style which has not been used. The sign was simple to install and is fit for purpose, just not the quality I was expecting for the price.”

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Posted 2 years ago

“Easy ordering online via Groupon and on DesignAHouse website, although the end price was more than what I had anticipated. The sign came a little late, slight scratch on the rear but is minor and I am overall pleased with the sign.”

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Posted 2 years ago

“The overall look of the sign is great, lots of choice for stone, size, lettering etc However, when my order arrived it was slightly damaged during deliver, which was fine, I was immediately offered a replacement which was great, I did have to keep chasing them for the replacement as it it just didn’t arrive. When it finally arrived it was in worse condition to the original. The damage wasn’t due to delivery this time but was large chips around the holes for the screw to a point where I can’t use it as it’s so noticeable. I’m so disappointed that it was allowed to be sent to me like that, clearly their quality control needs a shake up !”

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Posted 2 years ago

“As described, but lettering not quite central.”

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Posted 2 years ago

“very good sign and well protected in packaging”

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Posted 2 years ago

“This is the fourth sign I have bought from this company. Two have been for neighbours who admired mine so much. Fast delivery. Very high standard of work. Signs were as good as expected. Very easy to design online.”

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Posted 2 years ago

“Unfortunately, I am writing to express my dissatisfaction with your service. I ordered a sign, and prior to check out I was not given an option to approve the estimated delivery time. Once I had checked out, and paid my money, I was given the delivery date which was not going to work for me as I was leaving the country before that date. (I do not live in UK, and wanted to take the sign back home with me). I IMMEDIATELY emailed to cancel my order because I was not going to receive the sign in time. The following day I received an email from you saying that the sign had already gone into production and therefore would be delivered before I left the country. It was NOT! I left UK on the planned date, and to this day, I do not have the sign that I ordered, and paid for! So I am completely DISSATISFIED with your service!”

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Posted 2 years ago

“Ordering and design was straight forward, Initial communications after placing order were poor but this matter was quickly resolved. Item was well packaged and received free from damage. Well worth the wait and cost. Really pleased.”

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Posted 2 years ago

“Everything promised was delivered. It looks smart and classy. Love it.”

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Posted 2 years ago

Design A House Sign is rated 4.2 based on 731 reviews