Design A House Sign Reviews

Name: Design A House Sign
Rating: 4.16

4.2 Rating 731 Reviews

79 %

of reviewers recommend Design A House Sign

Company Reviews

Questions

Metrics

4.2

Based on 731 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0845 519 8168

Email:

info@designahousesign.com

Location:

Ebox Media LtdMaytham FarmMaytham RoadRolvendenCranbrook, Kent
TN17 4QA

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Design A House Sign 5 star review on 21st November 2021

Carol Layfield

Design A House Sign 5 star review on 30th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service. No instructions came with our sign and no reply to email.”

Helpful Report

Posted 1 year ago

“Excellent quality of product. Lovely engraving.... But Very very lax delivery times and impossible to contact customer services.”

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Posted 1 year ago

“The sign is nice enough but is tiny fir the price so overall disappointed”

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Posted 3 years ago

“The number that is etched was supposed to be white but is an insipid grey which cannot be seen easily from a distance. Contacted the company who stated this is how it comes out on an etched sign. It looks like an amateur painted it. Will not put it on my house and will go elsewhere to get a better quality sign.”

Helpful Report

Posted 4 years ago

“Ordered a sign costing £109.99. Arrived with a chip and a stain across the slate. Immediately contacted Design a House and they offered to send a replacement. Waited a month and had to asked again. Finally a replacement arrived. This version was poorer quality than the first! Basically given up and gone with the first sign which we have "repaired". I expected much better £110.”

Helpful Report

Posted 4 years ago

“Although the sign was well made it had been chipped at some stage in its production and shipped to me (the purchaser) in this condition. When I reported this to the supplier they said they would replace it with a new one. This is still awaited”

Helpful Report

Posted 4 years ago

“Sign had ruff edges and had dust from where is was cut. Email told to send it back they would investigating, what for just let me send sign back and send me out a new one the is finished. I did not send sign back it would to me been a lot of bother put it up on my shed lol”

Helpful Report

Posted 4 years ago

“Very disappointed: the sign I 'designed' online had bright white digits. The actual sign has dull grey digits. Customer 'service' failed to rectify, refund or even apologise - they just defensively justified themselves Avoid this company - unless you like dull grey digits.”

Helpful Report

Posted 4 years ago

“When we eventually received our house sign after two weeks from ordering (It took a week from notification of dispatch), we were not impressed. The sign was just printed and not engraved as advertised. Overall overpriced for the standard of product but well packaged for delivery.”

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Posted 4 years ago

“Disappointed in contrast of colour between the white text and slate grey sign, not as it looked online sadly”

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Posted 4 years ago

“I am very pleased with my sign, but not happy with your service. On ordering a sign I waited several weeks, and not hearing anything I reordered stating very clearly I did not want another sign just my original order. Fairly quickly it arrived and I was very pleased. However I have now received a second identical sign which I obviously do not want, so someone has messed up big time! so to sum up, excellent sign poor service!! Eileen Copeman”

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Posted 4 years ago

“Cheap and nasty looking would not use it in my house. Not worth the money paid”

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Posted 4 years ago

“The sign in principle is nice, however not perfectly rectangular, therefore not fit to be on the front of my house. Secondly it came scrathes beyond repair. I emailed, expressing my concerns on the 20/05 when i recieved this package, and have had no correspondence since. Please can someone look into this as soon as possible. Thank you”

Helpful Report

Posted 4 years ago

“Very disappointed with the sign not what I was expecting.”

Helpful Report

Posted 4 years ago

“Very happy with sign but first sign arrived damaged. After several calls to Design A House Sign to chase progress & arrival of second sign I found out the number I called was a premium rate number which cost me £9.”

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Posted 4 years ago

“Chose the “etched on slate” product, but very disappointed with the result. The interactive “design your own sign” is clever, but the visualisation photo of your sign is not necessarily accurate. In reality, the contrast of the numbers and letters against a pale grey slate on my sign makes it hard to read from even a short distance, so will probably not be able to use it. Waste of money. Shame.”

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Posted 4 years ago

“Attractive when arrived. Badly corroded over the winter and have thrown away.”

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Posted 5 years ago

“I was disappointed with the sign - laser lettering not really dark enough, poor quality wood and I took it to a timber merchants to get it bevelled. After this and a couple of coats of Danish oil it looked acceptable.”

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Posted 5 years ago

“Purchased a 400x200mm slate sign for a small courtyard development for £115.96. Website was easy to operate and sign arrived (well packaged & with required fixings) a couple of weeks later. Substantial piece of very nice slate but poor quality lettering (looks like an opaque white self adhesive transfer applied to the surface of the slate). The sellers website should be clearer about the quality of the lettering you are purchasing to avoid disappointment. Perhaps when selecting lettering options it should show you actual photographs of examples rather than CGI's so that purchasers can make more informed decisions. I certainly would not have spent £116 on this sign had I understood what I was getting but may well have taken up the engraving option for an extra over £70.00 (ish).”

Helpful Report

Posted 5 years ago

“Took 3 attempts and 6 weeks to get my order correct☹️”

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Posted 5 years ago

Design A House Sign is rated 4.2 based on 731 reviews