Design a House Sign Reviews

1.3 Rating 52 Reviews
6 %
of reviewers recommend Design a House Sign
1.3
Based on 52 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 11%
Customer Service
Communication Channels
Email, Telephone
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From ordering to delivery first class! Exactly what I designed. Highly recommended.
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Posted 3 years ago
My sign arrived within its initial delivery bracket and was well packaged. After reading some reviews after I placed my order, I was initially skeptical whether my order would arrive on time. However, my order was delivered on time and we are very happy with our sign.
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Posted 4 years ago
The online ordering process was really easy with good options. I had the opportunity to chat online with an advisor which was helpful. Even then I made a mistake with my order and I contacted them and they were brilliant. There is no other word. Other companies could learn a thing or 2 about customer service from these guys. The finished products were top notch - as expected and if I other signs I'll use them again.
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Posted 5 years ago
After receiving my house number, I requested the accessories to fix to the wall. I was asked to take a photograph of what I had received but received nothing further. I have telephoned three times, twice the line went dead. I have emailed twice and still nothing has arrived and I have had NO REPLY. It's not worth the hassle and I wouldn't recommend this company.
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Posted 4 years ago
Very good website but like others poor customer service when asked where sign was. They ignore phone calls and you only get a basic email saying it is on the way. Ordered two signs in aluminium one for the number and one for house name. They use a next day delivery company but it took over a week to arrive. Well packaged when it did arrive, looked good but on further inspection it was not engraved as I thought it would be but stick ons. The aluminium sandwiches a piece of ?wood in between. Put it on our wall, looks good but not sure how long it will last due to severe weather conditions over the years.
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Posted 4 years ago
Took payment and sent a very cheap alternative to the sign ordered, no response to my numerous emails and no answer on telephone. Obviously gone bust and taking people’s hard earned money..shameful!!! Avoid.
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Posted 1 year ago
AVOID...AVOID...AVOID...AVOID...AVOID...AVOID Placed an order with this company over 5wks ago and have received nothing but excuses as to why the door sign has not arrived. Blamed it on staff who were going to get written warnings for not sending it. They are now just ignoring all communication with me. I am in the process of taking them to the "Small claims" to try and get my money back. This has never happened to me ever when buying online, this company should be ashamed of themselves.
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Posted 1 year ago
Scam company. Avoid. Avoid. Avoid.
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Posted 1 year ago
they think painting on is etched , terrible customer service. STAY CLEAR AT ALL COSTS, see the image from the website when ordering and what we received!
Design a House Sign 1 star review on 5th May 2022
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Posted 1 year ago
$100 brass sign was cheap plastic. Black house number has smears on it and cannot be read from the road. $5 piece of plastic!
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Posted 2 years ago
Awful service in every respect. Placed an order on 31st August and nothing. They have no customer service as they have abandoned their telephone contact. I wonder why? Email takes up to 24 hours for a reply. An invisible business. Any other company would be better than this. Save your money.
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Posted 2 years ago
They are a fraudulent company as I ordered a sign, paid the money and never got the sign. There is no customer service and the Australian website email just goes around in circles. STAY AWAY
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Posted 2 years ago
Started off great, I wanted a bespoke sign and the customer service was quick and promised what I wanted. I placed the order on the 24th June 2021 and paid £69.58. After a few weeks I contacted customer services for an update, they said the sign had been dispatched, I asked for a tracking number but didn’t get one. They said the sign must have gone missing in the post and would dispatch a new one. I was happy enough with that explanation and said please send me the tracking number when you ship.... never heard from them again. I have emailed several times and had no response. I’m now going to contact my card provider to force a refund.
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Posted 2 years ago
Ordered a sign in January never received it claimed my money back through my bank,no reply to e mails reported to Action Fraud who do not seem interested,Do not use this company it is a total scam
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Posted 2 years ago
very similar to the other reviews. do not use this company it is clearly a fraudulent website. paid for an item, never received it. no response to emails cannot call them. bank chargeback it is then.
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Posted 2 years ago
Ordered a sign in January (it’s now May) Managed to get a response 6 weeks ago stating my order must have been lost by Royal Mail and a replacement would be dispatched. Still nothing This company is located in the UK. They do not supply what you order, there’s $99 I’ll never see again.
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Posted 2 years ago
If I could leave no stars I would. Please stay away from this "company" Total scam Goodbye to $150 Also they are not in Australia
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Posted 3 years ago
DON’T BOTHER WITH THIS COMPANY and hold tight to your hard earned money....I ordered two signs on 1 March....17 March just one sign was delivered! Contacted them for the remainder of my order, which I’d paid for in full, received a blasé, un-signed response that ‘if I wanted it’ the other sign would be despatched!!!! Now 12th April and I’m chasing again and they are now asking for my address, clearly had no intention of fulfilling my order!! Hideous company, hideous service, I want my money returned and for them to come and collect the one sign they managed to produce.
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Posted 3 years ago
Ordered a house sign for nearly £100. It took 3 weeks to arrive. When it arrived it is smashed at one side and scratched all over with the engraving tool. Eventually someone acknowledged receipt of the photos I had sent through and agreed to send another sign ASAP. That sign never arrived. I have chased them over the last few days only to be told that I've received my house sign already - clearly forgetting the entire exchange of photos and agreement to send me another. Now a month since the initial order I am £100 out of pocket, frustrated and still without a usable sign. Customer service is none existant - painfully slow replies, no names attached on correspondence, no consistency and no phone number to discuss. ABSOLUTELY PAINFUL. I wish I had gone elsewhere.
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Posted 3 years ago
I hope you read this before you order. I did not read the reviews and I wish I had. My order hasn't arrived and despite saying they will send another one they have not. You cannot call them (unsurprisingly) to chase the order or speak to anyone and emails are ignored. Appalling customer service. I can't comment on the product because I never received it. Thankfully I paid by PayPal so can claim my money back. I hope you can too.
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Posted 3 years ago
Design a House Sign is rated 1.3 based on 52 reviews