“Great desk, solid build quality. I got the bamboo top and it’s very good. Only negative would be the assembly. It took a bit of force as getting the holes lined up for the bolt was a bit challenging.”
Hello Jesty,
Thank you for your review! We're glad you're happy with the build quality and the bamboo top. We hear that lining up the holes during assembly took more effort than expected, and we appreciate you flagging it. Thanks for choosing Desktronic.
Best regards,
Desktronic
“This desk takes two to assemble, so if you're not handy, find a friend who is and be prepared to take your time. Once put together, you will have the versatile desk of your dreams. The chair is super comfortable and the only issue is I have to share it with my kitten, who has decided it's his. Customer service is excellent. An issue I had initially was quickly resolved by the Desktronic team.”
Hello Chelsea,
Thank you for your feedback. We're sorry to hear that the assembly process was more difficult than you expected. We understand how frustrating it is when a product doesn't match your expectations, especially when you're looking forward to using it.
We'll contact you by email to see if we can help resolve this for you and provide any assistance you need with the assembly.
Best regards,
Desktronic
Hello Roger,
Thank you for the review! We're happy to hear you're pleased with the construction quality, the look, and the smooth action, and that installation was easy. Thanks for the good words!
Best regards,
Desktronic
“I am very impressed with the quality of the desk. I am also impressed with how easy it was to put together. My 12 year old son, hauled it upstairs in parts and put the whole thing together himself. I came up to make sure the bolts were tight and help him flip it over onto its legs. raises smooth and feels like really good quality.”
Hello James,
Thank you for your kind review!
We're glad to hear the desk impressed you on quality and that assembly was straightforward enough for your son to take on himself. It's great to know the raise feels smooth too. Thanks for sharing this with us.
Best regards,
Desktronic
Hello Lory,
Thank you for your kind review! We're happy to hear you had a great experience with both our customer service and our product.
We really appreciate you taking the time to share this.
Best regards,
Desktronic
“I was in a car accident and had to get a desk for a house. This was the absolute best purchase I made!!! Highly recommend this company!! Easy to install. And it’s beautiful!!!”
Hello,
Thank you so much for your kind review! We're glad the desk could support you at home, and that assembly was easy and the result beautiful. Wishing you a smooth recovery, and thank you for the recommendation.
Best regards,
Desktronic
“The ordering process was fairly easy. One item was damaged during shipping. When I reached out to customer service, they were very quick to respond and and a replacement was sent out right away. They also followed up with me to ensure I received the replacement and that I had no issues with it. I do appreciate the quick service and it seems as though they really do care about their customers and products.
The desk is awesome. Very easy to assemble and works great.”
Hello DeAundra,
We're sorry for the trouble with your order. It's frustrating to still be missing an item, especially after already waiting for a replacement due to shipping damage. Please get in touch with us with your order details so we can check what's happening with the delayed tracking and make sure the replacement reaches you as soon as possible.
Best regards,
Desktronic
Hello Mark,
Thank you for your review! We're glad to hear you're happy with your desk frame. It's great to know you found it stable, powerful, quiet, and easy to assemble. We really appreciate your recommendation and hope you enjoy using your desk for many years to come!
Best regards,
Desktronic
“The desk arrived in well designed packaging and the assembly instructions were clear and easy to follow. The desk is very well made and has great functionality. I am very pleased with the purchase.”
Hello James,
Thank you for your kind review! We're delighted to hear the desk arrived well packaged, the assembly instructions were clear and easy to follow, and that you're pleased with the build quality and functionality.
Best regards,
Desktronic
Hello Leonard,
Thank you for your kind review! We're glad to hear the chair is so comfortable and that the color matches your setup perfectly. We appreciate your feedback and hope you continue enjoying your new chair!
Best regards,
Desktronic
“This desk was easy to put together and a great value. I’m very happy with it. I was able to find some casters and use those instead of the pads that came with it, so I can roll the desk around easily to clean the floor or rearrange the space. This is important for me as a single person to not have to worry about straining my back or calling for help anytime I need to move stuff. I got the bamboo top and it’s beautiful, and I love the green frame. It’s very muted.
I have a dual monitor set up with an arm mount and with the thinner profile of the desk, I did have to use a 2x4 as a spacer for my mount to work, but seems to be working fine. Only problem is with the spacer I can’t really install the cable trays, so will likely be returning those. I also purchased the magnetic cable holder and will be using that.
Wonderful product and will buy from this brand in the future! I love that I was able to make some slight modifications to work with my existing equipment and space.”
Hello Jenny,
Thank you for the wonderful review! We're so glad the assembly was easy and that you're happy with the bamboo top and green frame, and it's great to hear the casters worked out well for rolling the desk around. Thanks also for sharing how you adapted the setup for your dual monitor arm, that's really helpful for other customers to see. We're happy to have you as a customer and hope the magnetic cable holder works out nicely too.
Best regards,
Desktronic
“FedEx lost half of my desk in-transit and when I contacted them, they didn't even respond. So, I contacted Desktronic, and they immediately responded and sent me a replacement that was delivered in only two days. They were very helpful, and the desk has been great! I would definitely recommend Desktronic to anyone in the market for a new desk.”
Hello,
We're sorry for the trouble with your delivery. It's frustrating to receive only half of your desk after FedEx lost the other part, and we're sorry you haven't heard back from through the weekend. We are already looking into this and a replacement item has been issued. Please reach out again if you don't receive it soon or run into any further issues.
Best regards,
Desktronic
“Desk is idal and functions as advertised and would buy agaon BUT would request shipping othsn FEDEX, theydelivered to a crippled oldman far from y destination, took several people and a truck to finally gette product
DESKTRONIC GREAT
FEDX LEAVES ALOT TO BE DESIRED”
Hello Robert,
Thank you for the kind words about the desk, we're glad it's working out well and functioning as expected. We're sorry to hear FedEx delivered to the wrong location and that it took extra effort to get the product to you, that's not the experience we want. We'll pass this feedback along regarding the delivery experience. Thanks again for choosing Desktronic.
Best regards,
Desktronic
Hello,
Thank you for your kind review! We're happy to hear the installation was easy and that you're pleased with how well made it is.
Best regards,
Desktronic
“Thank you for the great selection of products, ease of ordering and The most comfortable "office chair" I've owned. The assembly went quickly and well. The "upgraded" White casters work better than expected and make moving around my "office" a breeze. The adjustability is endless and welcomed enthusiastically.
At 74+ and having "back and body issues" over half my life, I appreciate the care in your design work and adaptability.
Thank you All, Jim.”
Hello Jim,
Thank you so much for your kind words! We're thrilled to hear the chair has been the most comfortable one you've owned, and that the assembly, white casters, and adjustability have all worked out so well for you. It means a lot to know the design has helped with your back and body comfort. Thank you for choosing Desktronic!
Best regards,
Desktronic
“I purchased the Desk drawer and Cable Trays. These are excellent products! Very well made and sturdy. The design of these items are very functional and useful. Very well done.”
Hello,
Thank you for your kind review! We're happy to hear the desk drawer and cable trays have been great. Really appreciate you sharing this.
Best regards,
Desktronic
“Definitely recommend the desk. It’s great quality and the motor is super quiet. I got the bamboo desk with accessories, but the bamboo was too hard to attach the accessories… it was pretty frustrating but the support team reached out and helped me get my order situated. 10/10 recommend.”
Hello,
Thank you for the detailed feedback! We're glad you're happy with the desk's quality overall, and we're sorry to hear how difficult drilling into the bamboo desktop was, especially for the accessories. We appreciate you sharing your experience so clearly, it's genuinely useful for us to know.
Best regards,
Desktronic
“Ordered on 6/28 still no sign of package
Fed ex lost/damaged box
Desktronic step in with replacement asap
Great service great product
MUCH better than fed ex who I heard nothing from”
Hello,
We're sorry for the delay with your order. We understand how frustrating it is to wait past the delivery date without any update on what's happening. Our team is already in touch with you by email to get to the bottom of this and find your package. We'll keep you updated until this is resolved.
Best regards,
Desktronic
Hello,
Thank you for your kind review! We're happy to hear you experienced quick shipping, excellent quality, and great value.
Best regards,
Desktronic
