“Desk came in decent packaging. Assembly Instructions were all low-resolution images that were sometimes hard to discern. On occasion would have benefitted from additional written clarifications. Some of the pre-drilled holes in the support brackets were too small for the provided hardware, so I rigged it without the use of that hardware. Three stars and no more.”
“Two of the holes weren't tapped for the screws they provided so I had to go to a hardware store and buy seft tapping screws to finish the assembly. Otherwise the desk is great.”
Hello,
Thank you for the feedback, and we're glad the desk is working out well overall. We're sorry two of the holes weren't tapped properly, that shouldn't happen and it's frustrating to need extra parts just to finish assembly. Please reach out to us so we can look into this further and make sure it's addressed. Thanks again for the heads up.
Best regards,
Desktronic