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DFS Reviews

1.3 Rating 813 Reviews
7 %
of reviewers recommend DFS
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How quickly does DFS resolve customer queries?
(3 weeks ago)
Greater than 79% of reviewers feedback is DFS takes over a week to resolve customer queries.
(3 weeks ago)
C
60.50%
Industry Average
Friendly salesman. Built rapport very quickly, and with no pressure. Clear explanation of the product and service. This is the third time that we have used DFS and have received the same high level of service each time.
- Ian Foot
Ordered my 3 and 2 seater zinc sofas from DFS Exeter, where we received excellent service. We were given a 10 week delivery scale, so I was absolutely delighted when received a text after 8 weeks to say they were ready to be delivered, arrived on due date by 2 really efficient guys. I have seen some negative reviews about DFS, but for me 100% great service.
- Marian
I’m calling them DFS , approximate, estimate as everything is designed to give them a get out for poor service.
- Anonymous