“Customer service email response was quick, and they got my daughter her supplies overnight. And they even covered the difference in shipping cost, after an online order mishap caused me to order them via standard shipping to my home address rather than hers. Truly appreciated!”
“After product was ordered vis express shipping on 9/25 it is now 10/02 and no package received yet. Left a phone message and waiting for a call back. Frustrating 1st experience for much needed supplies”
Thank you so much for taking the time to give us feedback about your experience with diabeticsuppliesunlimited.com. We apologize for any frustration you may have encountered with our express shipping. It sounds like it has been a week since you placed your order and there has been no sign of the package Due to Ups Delay. We are so sorry for the delay and it is really unacceptable. We are taking this issue very seriously and Sent you out another shipment.
“On line service very easy. Good selection of products. Shipped quickly. email responses kept me updated.
Sure wish this company could handle my complete 3 month supply orders.”
“I was very happy with the company. I had an emergency and found them on the web. I was a little apprehensive as I had never used them before. I was pleasantly surprised how everything turned out. Their customer service was outstanding. I also received the sensor when they said I would! A+++”
“dealing with this company is much easier than our usual Medicare supplier. If I need supplies on short notice (e.g., damaged next-to-last sensor before eligible to reorder through Medicare}they are shipped immediately and I have them within a week.”
“Diabetics Supplies Unlimited is truly a wonderful retailer to deal with. Not only do they have the best prices but also have promotional discounts that you are able to benefit from. I have been ordering Dexcom Glucose Monitoring devices from them the past two years and they always deliver on time.”
