“Hi. I bought DEXCOM G7 / TRANSMITTER from you, I installed it on 04/17/24, from 04/21/24 to 04/23/24 it showed an error, since yesterday there is information about "START NEW SENSOR" I want to know how you can help me because I paid for something that doesn't work. Previously I was using Free Style Libre 2 but I found your system works better and I would like to use it. Can you send me a new one free of charge or refund my money so I can buy again. Let me know asap
URSZULA BIEZONSKI
11 MUNCEY RD BAY SHORE NY 11706”
Dear [Reviewer],Thank you so much for taking the time to provide your feedback on your recent experience with diabeticsuppliesunlimited.com. We truly appreciate your effort in letting us know about your broken Dexcom G6 sensor.
Firstly, please accept our sincere apologies for the inconvenience caused. We understand how crucial a functioning sensor is for managing diabetes effectively, and it is regrettable that you received a broken one. However, we are relieved to hear that you were able to contact Dexcom directly, and they promptly resolved the issue by providing a replacement.
At diabeticsuppliesunlimited.com, we strive to offer hassle-free shopping experiences and deliver quality products to our valued customers. Your feedback plays a vital role in helping us identify areas for improvement. Therefore, we would love to hear from you regarding any specific suggestions you may have on how we can enhance our services and prevent similar incidents in the future.
Once again, we extend our gratitude for sharing your experience with us. Your feedback is genuinely valued, and we remain committed to providing you with the excellent service you deserve.
Best regards,
[Your Name]
Customer Support Team
Diabeticsuppliesunlimited.com
“Diabetic Supplies Unlimited is now my go to supplier for Libre 3 sensors. I use them for the ease of ordering and the fast reliable shipping. Doing business with them is a pleasure.”
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