Diana Jewellery Reviews

5.0 Rating 274 Reviews
100 %
of reviewers recommend Diana Jewellery
5.0
Based on 274 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Diana Jewellery Reviews
Diana Jewellery 5 star review on 15th February 2024
Adrian
Diana Jewellery 5 star review on 30th November 2023
Jason Stamford
Diana Jewellery 5 star review on 6th August 2023
David
Diana Jewellery 5 star review on 20th July 2023
Shatha Elayan
Diana Jewellery 5 star review on 13th May 2023
Martins
Diana Jewellery 5 star review on 6th October 2022
Thomas Nunn
Diana Jewellery 5 star review on 8th September 2022
David
52
Anonymous
Anonymous  // 01/01/2019
Once again great service and care to detail staff go above and beyond to make yore experience awesome
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Posted 1 year ago
Perfect experience again 🙂 Needed to resize my wedding ring and order a gemstone ring during short trip to Dubai and there was no problem at all, Mona and her team did exceptional work and I got both my rings on time. Whenever I need to buy some jewellery, Diana Jewellery is my first choice.
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Posted 1 year ago
Extremely supportive, patient and kind family run business. They guided me through the process of finding the perfect diamond for my partner based on my design and budget. Also, they worked overtime to make sure I received my ring before my flight date. I would recommend Diana Jewelry in a heartbeat to anyone.
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Posted 1 year ago
Very professional and fully explained different quality scenarios . Gave u confidence
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Posted 1 year ago
Perfect user experience
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Posted 1 year ago
I’m so impressed by the service the “Diana’s” team has provided us. They were extremely helpful with choosing the design and the rings were made perfectly and exactly at the time. Highly recommend this place if you want to get a perfect ring for your beloved❤️
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Posted 2 years ago
The entire process of initial appointment to picking up the ring was so professional and easy. The owners sat down with us, explained the whole process and together we selected a diamond based on our budget. We came back a week later, saw the diamond and talked through designs - they custom make their jewellery and show you a 3D version of the ring before it’s made so you can make any changes until you’re 100% happy. Picked up the ring 10 days later and it’s more beautiful than I could have imagined! Such a stress-free process and run by such a lovely family. Would highly recommend!
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Posted 3 years ago
I am very happy with purchase, even prettier in reality than in the pic. Easy to do order online, very attentive and hands on with me. Thank y'all so much for such a quality product delivered so promptly! Diana Jewelry service was brilliant from start to finish! What more can you ask?
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Posted 3 years ago
I want to leave review after my fiancée proposed to me with the most georgeous and unique ring! Absolutely a shiny and sparkly beauty! Mona did fantastic job in helping to customize the ring as requested by my fiancée. I am totally in love with this ring! Thank you! Easily give Diana Jewellery a 5 out of 5!
Diana Jewellery 5 star review on 12th February 2019
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Posted 5 years ago
This is not your regular experience at any jewelry store, if you are looking for bespoke jewellery Diana Jewellery is exactly where you want to be. I walked into Diana Jewellery for our Wedding Anniversary gift and they made my work so much easy. There are really no jeweller’s who pay so much attention to your needs, Mr.Robert was so welcoming and took so much interest in my requirements, he not only helped me in making the perfect choice but was so patient in what I was looking for. Diana Jewellers are always aware of the market trends, and they also showed me a 3-D model of how the ring would look like which was absolutely perfect. I wish I could give them a sky full of stars because very rarely you come across someone who make sure that you are getting what you want, the level of service was absolutely stupendous and thank you Mr.Robert and Ms.Mona for bringing a big smile to my Wife, which is priceless and worth more than anything I could ask for. Thank you so much.
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Posted 5 years ago
dear team, it was an outstanding custom made work in style and quality and not only that but the service regarding listening, availability and reliability to optimize the bracelet proving again our long lasting relation….
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Posted 5 years ago
Special thanks to Diana team for the excellent service and advice they provided during the selection of the stones and the design of the ring.
Diana Jewellery 5 star review on 17th December 2018
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Posted 5 years ago
The team at Diana Jewellery was very helpful and gave us great guidance to choose the perfect ring. From choosing the right stone, to the perfect ring, they have listened to every little want and need and offered the right options. Definitely a one of a kind experience.
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Posted 5 years ago
Impressive service and output, they explain things and expectation clearly and produce nice products on time..
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Posted 5 years ago
Can't recommend Diana Jewellery highly enough! They offer the best service in terms of quality and price. (And this is a conclusion I made after checking several other options in Dubai.) I contacted them for a lose diamond, they took their time to explain all the specs for me, they gave me many options that suited my budget, and they were very patient while I took some time to pick one and kept asking for more options, all through emails! Downpayment method was flexible, so I could send a transfer as I am not based in Dubai, and this also made my life easier. When I finally visited their office in Dubai to receive the diamond I have ordered, I was welcomed by very professional and nice people. And before paying the rest of the amount, Mona made sure to show me the GIA report registry number inscribed on the diamond's girdle through a microscope. They also have stunning ring designs, but unfortunately for me I wasn't staying for long in Dubai. In short, I really appreciate the exceptional service and would totally recommend this place.
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Posted 5 years ago
Diana Jewellery is rated 5.0 based on 274 reviews