Digital Devices Ltd. Reviews

Name: Digital Devices Ltd.
Address: Unit 16, The Metro Centre Britannia Way, London, London
Rating: 4.67

4.7 Rating 381 Reviews

98 %

of reviewers recommend Digital Devices Ltd.

4.7

Based on 381 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email

Visit Website

Phone:

08001950222

Email:

sales@ddevices.com

Location:

Unit 16, The Metro Centre Britannia Way, London
London
NW10 7PA

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Digital Devices Ltd. 5 star review on 13th March 2017

Marius

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Here is a list of some of the parts of the experience of purchasing from Digital Devices that I was unhappy with: * The "In Stock" status on the website is clearly fake - the items we purchased were ordered in from the supplier on approximately a two week lead time * Despite talking at length to a "web chat" person, someone from Digital Devices then phoned me and asked for all the same information again * The sales person phoned me, despite me saying to the web chat assistant I preferred to communicate through e-mail. * Despite me having not given a phone number, they had obtained one without my permission from the Internet (which is admittedly public information) * Once we agreed to order, the salesperson was contacting several times per day to confirm payment. * As soon as we paid, they then went silent, and were very slow to provide delivery updates * Once we did finally get a delivery date (almost a week after ordering), this was also incorrect. * First, the salesperson tried to add more delay, saying that was the date it would be delivered to Digital Devices, and we would receive it two days later. * But then, without any further notification, the server arrived directly at us two days before the agreed delivery date. * Normally, this would be a good thing, but I had explicitly told the sales person that the office would be shut for two days, so having at arrive that date was potentially very inconvenient. * Since purchasing, I have been contacted by the sales person on numerous occasions, saying that we seem to be a company that wants to purchase Apple Mac equipment - we do not use Apple Macs, and I do not know why the sales person things that we do. * Every time he phones, I say that we don't use Apple Macs, but he will always phone again a few weeks later, and say the same thing.”

Helpful Report

Posted 5 years ago

Digital Devices Ltd. is rated 4.7 based on 381 reviews