Dillard's Reviews

1.6 Rating 165 Reviews

15 %

of reviewers recommend Dillard's

Company Reviews

Questions

Metrics

1.6

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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How do I contact Dillard's?

Helpful Report

(2 weeks ago)

You can contact Dillard's by Email, Telephone and Live Chat.

Helpful Report

(2 weeks ago)

66.10%

Industry Average

“ Dillards customer service is great! Everyone in each dept. are very attentive! I bought a mirror with jewelry storage and they where happy to carry it out for me. I will be back. ”

- Gail

Dillard's Reviews

Customer Service - Average