DIPNDIVE SPORTING GOODS LLC Reviews

Name: DIPNDIVE SPORTING GOODS LLC
Address: 6020 North Bailey Ave. Suite 4A, Buffalo
Rating: 4.30

4.3 Rating 128 Reviews

80 %

of reviewers recommend DIPNDIVE SPORTING GOODS LLC

4.3

Based on 128 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

7168370282

Email:

chaukin@dipndive.com

Location:

6020 North Bailey Ave. Suite 4A
Buffalo
14226

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DIPNDIVE SPORTING GOODS LLC 5 star review on 27th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product & price. Fast shipping. Thank You!”

Helpful Report

Posted 1 year ago

“Had item in stock; quick delivery”

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Posted 1 year ago

“Excellent user friendly service/ordering. A great experience”

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Posted 1 year ago

“I can't say enough good things about the customer service here. Last month I made and paid for a rush order that did not arrive in time for my trip (and after the delivery window I had paid quite a bit extra for.). When I contacted the store upon my return they immediately refunded the shipping charge and sent me a return label. The paper work was simple, the conversations with the store cordial, and I only wish they were neart my house on the West Coast because they'd have a customer for life. Thank you guys for making a potentially fraught experience painless and easy.”

Helpful Report

Posted 1 year ago

Hi Diane, thank you for your review! We apologize for the issue with the shipping. It's good to hear though you were happy with our customer service, and had a pleasant experience overall. We would appreciate another chance to earn your business.

Posted 1 year ago

“Fast shipping. Item as described. Good price.”

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Posted 1 year ago

“Ran into an issue with the product not being exactly what I purchased. Turns out the website had the wrong picture of the product. I contacted DipnDive and discussed it with Boris and he straightened everything out for me. Excellent customer service at a time when most companies have no idea what good customer service is. This is how you make customers for life. I will continue purchasing my dive gear through DipnDive thanks to Boris and his team. Thank you for making me a believer and I can’t wait to use my MK2i dive computer in Belize.”

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Posted 1 year ago

“Fast shipping good product”

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Posted 1 year ago

“Excelent”

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Posted 1 year ago

“Great!”

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Posted 1 year ago

“Excellent customer service and prices. My order got hung up for a week because of a technical difficulty (an issue with an advertised coupon code left the order in limbo for some reason), but after Facebook messaging customer service they were able to resolve it quickly, and the new mask arrived shortly thereafter. I would do business with these guys again - highly recommended, despite the minor issue.”

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Posted 1 year ago

Hi Jeremy, thank you for the review! We’re happy to hear you were satisfied with your experience at our store. Thanks again for bringing the issue with the coupon code to our attention, everything is fixed now.

Posted 1 year ago

“Purchased,a Snorkel mouth piece,for my inline snorkel,the one I had to replaced the original was fit for a child or person was a a small mouth. I am very satisfied with the mouth piece,Salesperson was very helpful.friendly service.👍🏽👍🏽”

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Posted 1 year ago

“You had an item I couldn't find anywhere else and got it to me quickly. Terrific.”

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Posted 1 year ago

“Evrything was great my questions were answered very quickly”

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Posted 1 year ago

“Extremely quick shipping. Great product at a great price. Very happy!”

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Posted 1 year ago

“I appreciate that you state up front whether or not items are in stock. Both times that I have ordered through you, the items arrived sooner than promised. NICE! Keep up the good work!”

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Posted 1 year ago

“I'm very happy ordering online with Dip N Dive. No problems with my orders delivered on time & have not needed to return anything. Keep up the good work!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Purchased Scuba Pro fin straps and put them on fins. Order was filled in good time. Will probably make future purchases. Thank you Dip N Dive.”

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Posted 1 year ago

“Took the training class to become certified in buffalo, chris and tom were very thorough and made sure you knew everything you needed to know to be the best diver you can be no matter what situation you are in. Extremely well run program had a great time, highly recommend dip n dive for any scuba diving experiences!”

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Posted 1 year ago

“Product was what i was looking for and in stock. They got it to me quick!”

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Posted 1 year ago

DIPNDIVE SPORTING GOODS LLC is rated 4.3 based on 128 reviews