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Direct Home Living Reviews

4.5 Rating 724 Reviews
86 %
of reviewers recommend Direct Home Living
4.5
Based on 724 reviews
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Unfortunately I encounters a few issues with the delivery of my kitchen stools, and there some confusion regarding them being fully assembled or sold as flat packed. I spoke to Stephen who was extremely helpful and resolved the issue. I love the stools and found the service very helpful. I would order again from MGM. Helen Inch
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Posted 9 years ago
Dear Mark and Stephen, I wanted to say a belated thanks for your help with our bar stools. Despite the problems with your suppliers, you were consistently accessible and ready to find solutions. We'd certainly buy from MDM again and as I sit on our new bar stools to write this message, we wish you continued success with the business and your upgraded premises. With best wishes, Steve
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Posted 9 years ago
My computer chair was easy to assemble and I just love it, It is very comfortable and looks good. I also ordered two ghost chairs and they arrived later than computer chair. They are excellent value for money and are comfortable in the den. Would definitely shop with M D M again
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Posted 9 years ago
Lovely chairs- well made, easy to put together and delivered very promptly. Only disappointment - a screw missing from one of the chairs. However, sorted very quickly with a phone call. Would definitely purchase again from MDM.
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Posted 9 years ago
Ordered masters chairs which were delivered within 4 days of ordering . We compared them directly with the originals and thought they were nearly same quality.
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Posted 9 years ago
Hi, from the moment I picked the phone up to speak to them, ordering of the chairs, payment, through to being kept upto date on time of delivery was good. My only complaint would be that the screw putting the seats together (4 on each chair) were of a quite soft metal & you had to be very careful when tightiening them up as one of them I've had issues with as it's fallen out as it's threaded and it won't tighten.
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Posted 9 years ago
Good value but wrong chair sent.
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Posted 9 years ago
Prompt service, good quality, only reason not giving very good, there was a slight chip or mark on side of chair, but nothing too obvious
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Posted 9 years ago
great service and quick delivery. the outdoor chairs I ordered collect water though in a puddle where you normally sit so had to drill some holes in it. apart from that very happy with the process.
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Posted 9 years ago
Hi Silvi, Glad you like the Ghost chairs, Just a shame you had to drill some holes in them.
Posted 9 years ago
Very quick delivery, product was a little difficult to assemble due to misaligned pre drilled holes, but managed to manipulate with 2 people, overall quality of this stool was very good.
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Posted 9 years ago
Thank you Andrew for that review and i do apologies for the chair being a little out with the holes. Glad you have sorted this though.
Posted 9 years ago
Chair is great, looks fabulous, is comfortable and came within 2 days. However, the box looked like it had been in a train crash. It had obviously been opened and used before. The packaging contain the screws was sellotaped back together. Everything was present and correct except the instructions, fortunately it was easy enough without. Had to say I was disappointed to be charged full price for a return.
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Posted 9 years ago
Hi David, We do apologies for the damage to the box and i will look into this. Glad the chair is looking good fabulous though, thank you for you feedback.
Posted 9 years ago
Very speedy delivery and good value.
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Posted 9 years ago
I think the price was excellent for this chair but when it was took out of the packaging there as a scratch on the seat which was disappointing.
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Posted 9 years ago
Quick delivery - item as described. Chair was a little 'scuffed' but managed to clear this up as it wasn't too bad. Pleased overall :)
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Posted 10 years ago
Prompt service great product. Will recommend and use MDM again
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Posted 10 years ago
I bought 6 Eiffel chairs. Very quick and efficient delivery. Chairs are good value and look good for the price but some of them were very tricky to assemble as the some of the screws are not quite long enough, meaning the only way to get the legs on is to remove the smaller washer which makes the chairs less robust (one has already collapsed!) but the legs do screw back on again. Overall good for the price (most the others I found online were twice the price) and they look nice but you get what you pay for and I'm not sure how long these will last...they look great for now though.
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Posted 10 years ago
Arrived quickly. Looks lovely. Surprisingly comfy too :)
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Posted 10 years ago
Had a problem with the number of chairs sent but always felt with very quickly and certiosly. I Would defiantly use again
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Posted 10 years ago
Chair it's self wasn't the easiest to put together , due to terrible instructions as some of the parts not even listed - once put together the chair looks nice and feels good quality so definetly value for money. Delivery was quick and efficient.
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Posted 10 years ago
The chairs arrived quite quickl and minimal assemble required. Please with my purchase and the price
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Posted 10 years ago
Direct Home Living is rated 4.5 based on 724 reviews