“I visited Simply Run and the staff were exceptional. I wasn't rushed into my choice of trainers and they were very knowledgeable about my different options for my running gait. The staff member who dealt with me was a very experienced runner himself and had clearly learnt a lot about all the different trainers. The website is also very easy to use. The prices are brilliant and all the products are a great quality.”
“SimplyRun were great when I was purchasing a GPS watch for my partner. After chatting in stores about the different ones available, I ordered online after looking at the selections. Unfortunately the supplier of the watch, after ordering, where being very unspecific about stock delivery and the order was very delayed. As I was purchasing for a Christmas present, SimplyRun offered some alternative watches for me to order instead. I choose an alternative and went in store to pick it up and pay the balance, but because of the problems, they didn't charge me extra for this more expensive watch. The customer service was very good and they dealt with the problems with my order really well.”
“Lovely & helpful salespeople, easy to purchase & my quality products were shipped very quickly to Australia in perfect condition...very happy!! Thank you!!”
“Fantastic customer service. I had an issue with the product 6 months after purchase and they could not have been more helpful, at a time when many would have not wanted to know.”
