Distillersdirect Reviews

Name: Distillersdirect
Address: 16 Kernan Drive, Loughborough, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 640 Reviews

99 %

of reviewers recommend Distillersdirect

4.9

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Distillersdirect 5 star review on 9th April 2025

Philip Saven

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As ever Distilers hold stocks of Bols Genever which is so difficult to find elsewher in the UK. Delivery was very prompt. Thank you. One sad point. We missed the little handwritten thank you card and the chocolate! Otherwise brilliamt.”

Helpful Report

Posted 2 months ago

“Wonderful company daring to stock a wide range of unusual alcoholic drinks for the discerning & eclectic tastes. Customer Service is excellent and have gone beyond my expectations to ensure I am satisfied with my order. 5 Stars all the way.”

Helpful Report

Posted 2 months ago

“First time we have ordered with Distillersdirect. Order arrived safely packaged, quick delivery and competitive pricing. Very happy with the transaction.”

Helpful Report

Posted 2 months ago

“First of all many thanks for an exceptional service. The bottle arrived extremely well packed and with an additional surprize, which was very sweet. The delivery was very good as well. It arrived in a great time and in perfect condition. Many thanks for a great service.”

Helpful Report

Posted 2 months ago

“Ordered 3 bottles of flavoured syrup for the summer cocktails sadly the best before date was July, contacted them but other than don’t open and if not used by July return, not much help! Not a business so the chances of getting through this particular flavour by then is unlikely so a waste I think for the cost! Shouldn’t have been sent out! I’ll look elsewhere in the future sadly id rather use small businesses but sometimes that comes at a cost as their turnover is slower and stock older as is true in this case.”

Helpful Report

Posted 2 months ago

Hi Mandy Thank you for your feedback. I sincerely apologise for the inconvenience caused by the short best before date on your syrup. We appreciate you bringing this matter to our attention, and I fully understand your concerns. As a result, we have removed the stock from our website. Since the inventory in our warehouse shares the same date, we have offered to collect the stock and issue a full refund. However, I understand if this solution does not meet your needs. If you would like to discuss this further or consider potential compensation options, such as vouchers, please do not hesitate to contact our customer service team directly. We value your satisfaction and look forward to the opportunity to serve you better in the future. - Katie

Posted 2 months ago

“prompt delivery later than expected”

Helpful Report

Posted 2 months ago

“Absolutely brilliant company and deliveries have been swift and precise”

Helpful Report

Posted 2 months ago

“Good prompt service”

Helpful Report

Posted 2 months ago

“Very quick and easy service. A regular customer for several years always 5stars”

Helpful Report

Posted 2 months ago

“Good prices and quick delivery. Chocolates are a great personal touch.”

Helpful Report

Posted 2 months ago

“Quick delivery, solid packaging, great products.”

Helpful Report

Posted 2 months ago

“A very good experience from Distillersdirect, they are on the ball. I ordered a gin liquer which they had in stock, they emailed me within a very short time as to the progress of my order and within 48 hours from placing my order, delivered well packed to my door, how good is that, no mess, no fuss, just professional, thank you Craig and Anna !”

Helpful Report

Posted 2 months ago

“Good！ Happy！”

Helpful Report

Posted 2 months ago

“Great price for Black Magic Spiced rum, super quick delivery and a lovely "thank you" tag on a bag with sweeties in, nice touch.”

Helpful Report

Posted 2 months ago

“Good description, arrived safely and early looking forward to enjoying it ?”

Helpful Report

Posted 2 months ago

“Great service. Super quick delivery and a good price.”

Helpful Report

Posted 2 months ago

“Love my boe bramble bought 6 and the 2 bottles drank so far were great and price is very reasonable will use company for my drinks as long prices reasonable”

Helpful Report

Posted 2 months ago

“Once again a great selection of Rums and quick delivery . Excellent supplier”

Helpful Report

Posted 2 months ago

“First class delivery time and well packaged.”

Helpful Report

Posted 2 months ago

“Quick delivery and packed with care”

Helpful Report

Posted 2 months ago

Distillersdirect is rated 4.9 based on 640 reviews