DoFasting Reviews

Name: DoFasting
Address: UAB Fasting solutions, J. Basanavi?iaus g. 26, Vilnius, San Francisco
Rating: 3.79

3.8 Rating 147 Reviews

63 %

of reviewers recommend DoFasting

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+37068773294

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hello@dofasting.com

Location:

UAB Fasting solutions,
J. Basanavi?iaus g. 26,
Vilnius
San Francisco
LT-03244

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DoFasting 1 star review on 6th March 2024

Mine

DoFasting 5 star review on 22nd February 2022

Sandra Perez Bernal

DoFasting 5 star review on 12th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SCAM ALERT!!!! Dishonest and unethical subscription!! Customer service is a joke. Reached out within minutes of being charged for a subscription I did not enroll in, and cannot get anyone to provide refund. SCAM!!!!!!!!”

Helpful Report

Posted 2 months ago

“DOFASTING Very DISAPPOINTING, DISHONEST, WITH A VERY BAD CUSTO.ER SERVICE COMPANY.. PLEASE STAY AWAY from DOFASTING. THEY WILL GRAB YOUR MONEY UNLAWFULLY AND NEVER REFUND. I had 7 days introductory offer from DOFASTING for $1US on Feb 14th 2024. For the period of FEBRUARY 14-21,2024. It did not offer much for me so I cancelled on FEBRUARY 21st, 2024. DDOFASTING WENT AHEAD AND CHARGED ME FOR 3 MONTHS $79US On FEBRUARY 21ST,2024. I got intouch with them many many times by phone & writing THEY REFUSED to refund the UNLAWFUL charge. Later they did not respond. They SNATCHED my $79US”

Helpful Report

Posted 2 months ago

“Dishonest company. Do Fasting customer service is careless and absolutely useless. They don't read correspondence and do not process refund even if you request it within allowable 14 days. If you try to point out their mistake and submit copies of correspondence, they just ignore your email.”

Helpful Report

Posted 2 months ago

“Very bad customer service: they do not read correspondence neither submitted on their website or by e-mail. I requested a refund withing allowable 14 day period, but I never received it and nobody responded to my multiple inquiries.”

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Posted 2 months ago

“Complete trickery! Only browsed and contemplated joining but before I knew it money sucked out of my account and still no access to the app! “Support Carol” was no assistance and quite rude. DO yourself a favour and scroll away from this app”

Helpful Report

Posted 3 months ago

“Sneaky and do not send out billing info”

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Posted 3 months ago

“Not as advertised. Free trial was difficult to cancel and the company kept charging me a substantial monthly fee.”

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Posted 3 months ago

“Extremely frustrating! Long email conversation ending with 'we a re sorry, we will do nothing'!! No interest in the user actually! I was charged for a cancelled subscription and after a very long back-and-forth conversation i am told, sorry, because you did not complain sooner, you have to deal with it. I did not use the app because there was no value to me. But i paid and nobody cares!”

Helpful Report

Posted 3 months ago

“Waste of time. Ineffective. Terms and conditions scandalous. Stop using within two weeks and forgot about it. Then charged for a further 6 months without notification. Would not recommend. Glorified expensive diary marketing on people desperate to lose weight clutching onto any solution.”

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Posted 6 months ago

“If you are looking for tracking your eating, this is not the app for you. I promise it is frustrating and they know the issues. They just won’t fix them.”

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Posted 1 year ago

Hi, We appreciate your honest feedback, as it helps us develop the app. We will notify our Product development team, which is working on app updates. Good luck with intermittent fasting! 😊 Best wishes, DoFasting team

Posted 1 year ago

“This app is lacking so much! Glorified alarm clock. Bar code scanning would be a great place to start.”

Helpful Report

Posted 1 year ago

Hello, We are thankful for your insights. Our Product development team is aware of these suggestions and is searching for ways to make the app as convenient as possible to use daily. We are inviting you to use the recipes and read interesting articles on various topics, so in this way, you will use more features our app has to offer. Thank you again, and happy fasting! Yours, DoFasting team

Posted 1 year ago

“Really poor service. This is just a generic app. I accidentally signed up, and they have been impossible to cancel. I huge hassle, and rude.”

Helpful Report

Posted 1 year ago

Hello Laura, We are sorry to hear about your experience with the DoFasting app. If you have any questions or complaints, do not hesitate to contact us at hello@dofasting.com. We wish you all the best! Yours, DoFasting team

Posted 1 year ago

“THE APP IS SO UNSTABLE THAT IT IS NOT WORTH THE TIME. I HAVE TRIED FOR DAYS TO USE THIS WITHOUT ANY SUCCESS. CHANGED PASSWORDS MULTIPLE TIMES BUT CANT USE THE APP. IF YOU HAVE ANY INTERRUPTIONS IN CONNECTIONS THE APP CRASHES AND WILL CONTINUE TO FAIL. WASTE OF TIME”

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Posted 1 year ago

“Your continuously crashes. I can’t use it”

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Posted 2 years ago

Hi Katey, We are sorry for any inconvenience! We were performing maintenance on the app. Please delete it and reinstall it, and the app should be working perfectly! In case you still face any issues, please contact us at hello@dofasting.com

Posted 2 years ago

“Dofasting is ok if all you are using it for is a timer, a feature most phones have built-in. I had difficulties canceling during the trial period and was given the run around, then told I was outside the 14 days after days of emails, demands for bank statements to prove I paid for the app, etc, so buyer beware. The food tracking app is very underdeveloped. Many free calorie trackers do a better job with less work on the user's part. I can go on but long story short. I do NOT recommend.”

Helpful Report

Posted 2 years ago

Hi Glenda, thank you for providing us your feedback. We are very sorry you did not enjoy our app. We are working everyday to upscale our users' experience and your opinion matters to us. Best, DoFasting Team

Posted 2 years ago

“Waste of money,tried to cancel no luck.”

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Posted 2 years ago

Hello, Thank you for your review. Please let us apologize for any inconveniences that may have occurred. Could you please contact us at quality@dofasting.com with more information about the situation? We are looking forward to communicating with you! Sincerely, DoFasting Team

Posted 2 years ago

DoFasting is rated 3.8 based on 147 reviews