DoorDash Reviews

“ Door dash is the very best. I will NEVER use Hubgrub again. DoorDash is always on time. The food is always warm. The people are always polite. The food is always correct. I havent had one problem ordering food for my mother who resides in Idaho. I'm in cali. The prices are great. 5 star from me without question. ”

“ What's the deal with up charging on menu prices? Portillo's hot dog is $2. ”

“ Customer service and delivery and price are awesome. The major issue I have is they are ALWAYS early. Like, annoyingly so. When I request a time, I meant THAT time, not 30 minutes earlier. Heating up food while waiting for guests is not fun. Other than that, every thing is great. ”

“ I ordered from Red Lobster and requested delivery between 5:00 and 5:30. ”

“ Terrible service. I waited 2 hours for a delivery that was supposed to take 40 minutes. After I realized it was taking way longer than necessary I used the help button which brought to a screen of choices. One choice was “where is my order” and all it said was it will arrive soon after we find a dasher. After I realized that I tried to cancel it but then it was to late to cancel the order with the restaurant. Very annoyed. I’m ”

“ I use DD 1-4 times daily. When my order is wrong I call and more often then not they don’t compensate enough Like ordering bacon cheddar wedges from Jack in the box but not getting the sour cream They adjust $2 I can’t eat them without the sour cream refund the full amount Last week I ordered wedges and got jalapeño poppers That was not my order but I didn’t get full credit Now they deactivated my account but didn’t email me or advise me!? I called and the best they can do is escalate the request to find out why my Acct is deactivated?? How many days will that take? I like the ease of the ap, the options and the no delivery fee since I use and pay extra to have that waived But for now I’m using Uber eats since you closed my Acct didn’t tell me didn’t compensate all missing items or wrong items and just last week removed my number 1 store Wine Rack from the platform ”

“ Customer service refused to refund my credits back to my account. ”

“ Support called me again, once again it was clearly outsourced to India and I didn't understand a damn thing, and asked how I would like my refund. ”

“ I ordered tacos. I received a sandwich which I could not eat. I paid 18.38 and was refunded only 12.40. So I paid $6 for nothing. I cannot contact Door Dash directly. I am frustrated and will never use Door Dash again. ”

“ Terrible service. I waited 2 hours for a delivery that was supposed to take 40 minutes. After I realized it was taking way longer than necessary I used the help button which brought to a screen of choices. One choice was “where is my order” and all it said was it will arrive soon after we find a dasher. After I realized that I tried to cancel it but then it was to late to cancel the order with the restaurant. Very annoyed. I’m ”

“ The service was great, the food arrived very hot & fresh we were all very pleased. ”

“ This is my second review. I'm really impressed with customer service. My credit issue was resolved on the spot. Thank you, Door Dash! ”