Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a complete Rita Ora oyster bedding set for my daughters bedroom which I was perfectly happy with however there was a fault on a pillowcase, the stitching came undone. I sent an email to Dotmaison who responded immediately. CSR Michael Sarginson who was very friendly, cooperative and handled the issue swiftly and effectively. In the meantime I have received notification when of when I will receive the replacement pillowcases. I actually work in Customer Service and I was impressed by the way Michael handled my issue/complaint. Thank you Michael and Dotmaison I will definitely be a returning customer! 😊”

Helpful Report

Posted 4 years ago

“Easy ordering and prompt delivery. Would use again. The item is as described and lovely quality.”

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Posted 4 years ago

“Excellent servive and quality product.”

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Posted 4 years ago

“Easy to order, delivered on time. Product as described, very good value for money. Seamless from start to finish.”

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Posted 4 years ago

“Good thanks”

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Posted 4 years ago

“Arrived promptly, correct item. Happy with my purchase”

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Posted 4 years ago

“Beautiful goods. Good returns policy”

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Posted 4 years ago

“Excellent service delivery was the next day perfect”

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Posted 4 years ago

“Great product very happy with my purchase”

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Posted 4 years ago

“Amazing service and products”

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Posted 4 years ago

“Fabulous service. From start to finish.”

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Posted 4 years ago

“Excellent purchase at a very competitive price together with excellent service. I will be back in the future.”

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Posted 4 years ago

“Great service very fast. Love the products”

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Posted 4 years ago

“Fantastic service, product is of a very high quality would definitely recommend, thank you”

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Posted 4 years ago

“Found the curtains we liked on the Dotmaison website and placed the. The whole process went very well and were delighted with the curtains and the speedy delivery service. Brill - thanks for the excellent service ”

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Posted 4 years ago

“Lovely website and prompt delivery”

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Posted 4 years ago

“As described at a bargain price”

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Posted 4 years ago

“Prompt delivery, good price, and the Georg Jensen hurricane lamps are great.”

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Posted 4 years ago

“Quick delivery & well packaged Well priced compared to other shops”

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Posted 4 years ago

“Dotmaison quality products and quality service. Trusted brands, easy to use website, speedy delivery, well packaged goods . Very happy with dotmaison , I have used this website quite a few times and never been disappointed”

Helpful Report

Posted 4 years ago

Dotmaison is rated 4.8 based on 2,112 reviews