Dreams Reviews

1.7 Rating 322 Reviews

16 %

of reviewers recommend Dreams

Company Reviews

Questions

Metrics

1.7

Based on 322 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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Customer Service

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How long does Dreams take to deliver?

Helpful Report

(4 years ago)

Dreams normally delivers over 7 Days.

Helpful Report

(4 years ago)

64.58%

Industry Average

“ Brought an Eve Matress over a £100 cheaper than Eve’s Black Friday deal. Kept me informed of delivery details. Great service. ”

- Catherine Fennell

“ I have bought 2 faux leather bed frames from Dreams and they are the best beds I have ever had, from ordering them to delivery everything went like clockwork I can't find any fault at all, My bed was the first one I bought and I have had it for a few years now and it is a great bed, the second bed I bought was for my son and again its a great bed, if I had to buy another bed the only place I would buy one from is Dreams. ”

- Julie Arundel

“ Dreams Store, Brislington, Bristol. From the moment we walked in the store to the delivery men arriving every aspect of buying our new mattress was hassle free. We were advised by E Mail and phone as to the date and time slot our goods were arriving. The delivery team were friendly and polite. Would I shop there again ? Yes. ”

- Mr Clive Wilton

Dreams Reviews

Delivery - Average