Dreams Reviews

1.7 Rating 322 Reviews

16 %

of reviewers recommend Dreams

Company Reviews

Questions

Metrics

1.7

Based on 322 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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How does Dreams deliver?

Helpful Report

(4 years ago)

Dreams delivers items by Own Driver and Courier.

Helpful Report

(4 years ago)

64.58%

Industry Average

“ We had a double bed base and headboard delivered this morning. Lee and Craig the delivery men were so helpful and friendly. They even took their shoes off! Can't praise them enough! Thank you guys 😁 Mrs Mills, Oldbury ”

- Mrs Mills

“ Delivery driver Andrew and his assistant kept me fully informed of delivery time, arrived when expected in uniform, assembled the bed and removed the old one and mattress leaving no mess and were very polite. ”

- Liz Parkes

“ I recently purchased two mechanical beds from Dreams of Caerphilly and was served by a very helpful gentleman David who processed my order and gave me approx delivery dates which were indeed adhered to could not fault the whole process from beginning to delivery kept informed right the way throughout absolutely faultless. ”

- Graham

Dreams Reviews

Delivery - Average