DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult to find not for DS Musc”

Helpful Report

Posted 11 years ago

Hi Lynn, Thank you for your review! Yes our sheet music specialist is rather good at finding hard to find sheet music! Have a good weekend, Jon, DS Music

Posted 11 years ago

“Excellent Product and Service! Am thoroughly delighted with it. Many thanks indeed.”

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Posted 11 years ago

Hi Timothy, Thank you for our review and pleased you were impressed. Best Wishes, DS Music

Posted 11 years ago

“Fantastic costumer service, very helpful, sending me emails. Only negative was when they sent me my activation code for Sibelius, it wasn't clear on the email what the code was. I would defiantly suggest them to my friends as they were cheaper too.”

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Posted 11 years ago

Hi Stephen, Thank you for your review and pleased you were impressed! The Sibelius 7.5 digital download activation code you are referring to is on an email which we forward straight to you from Avid - we have however passed on your feedback to them so that they can improve their email. Best Wishes, Jon, DS Music

Posted 11 years ago

“Helpful customer service.”

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Posted 11 years ago

Thank you for your review Lucy and pleased you found our service useful! Have a good week, Jon, DS Music

Posted 11 years ago

“As ever, a friendly efficient service - excellent.”

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Posted 11 years ago

Hi Gillian, Thank you for your review and look forward to seeing you soon. Jon, DS Music

Posted 11 years ago

“Fast professional service. Very helpful. Excellent”

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Posted 11 years ago

Hi Sandy, Thank you for your review and pleased you found our service professional and helpful! Have a good afternoon, Jon, DS Music

Posted 11 years ago

“Got what I wanted. Something that was not easy to find. Great back up communication. Has not helped me play the live solo of whole lota Rosie well but that would be asking too much”

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Posted 11 years ago

Hi Robin, Thank you for writing a review for us and pleased you found our team helpful! Best Wishes, Jon, DS Music

Posted 11 years ago

“My daughter needed this for music lessons. This was the cheapest I found, especially good with free delivery over £15. Super fast delivery too. Very pleased - will shop here again.”

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Posted 11 years ago

Hi Sarah, Thank you for taking the time to write a review - look forward to helping you in the future. Jon, DS Music

Posted 11 years ago

“Great for my son to start playing, great service in store.”

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Posted 11 years ago

Hi Linda, Thank you for your review and really pleased you were impressed by our service. Have a good week, Jon, DS Music

Posted 11 years ago

“thank you for your prompt service”

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Posted 11 years ago

Hi Alison, Thank you for your review! Best Wishes, Jon, DS Music

Posted 11 years ago

“Nice quick service. Very helpful.”

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Posted 11 years ago

Thank you for your review Kenzo! Have a good week, Jon, DS Music

Posted 11 years ago

“Very good price, prompt delivery”

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Posted 11 years ago

Hi Andrew, Thank you for taking the time to write us a review! Have a good week! Jon, DS Music

Posted 11 years ago

“very fast and efficient thank you.”

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Posted 11 years ago

Hi Cathy, Thank you for your review - have a good week! Jon, DS Music

Posted 11 years ago

“Excellent service, will be using DS Music again in the future.”

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Posted 11 years ago

Hi Teresa, Thank you for your review and look forward to helping you out again! Have a good week, Jon, DS Music

Posted 11 years ago

“From the initial contact to ask advice, placing an order and receiving the product (some music notation software), the service was clear, concise, polite and efficient. The product I ordered was delivered in under 48 hours. Ten out of ten guys! Many thanks.”

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Posted 11 years ago

Hi Peter, Thank you for taking the time to write us a review! Really pleased you found our advice and service top notch! We aim high! Have a good week, Jon, DS Music

Posted 11 years ago

“Excellent and very quick delivery, packaged well.”

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Posted 11 years ago

Hi Barbara, Thank you for your review and really pleased you were impressed. Have a good week, Jon, DS Music

Posted 11 years ago

“Very helpful, also good service.”

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Posted 11 years ago

Hi Ben, Thank you for your review and pleased you found us helpful! Best wishes, Jon, DS Music

Posted 11 years ago

“Really impressed with the service from DS Music! There was an option to call for advice on a product or to place an order which always makes me feel more confident about ordering. The item was delivered before the ETA and was in pristine condition. I will definitely order from DS Music again and might even pop in to the shop if I am in the area. A very happy customer :) Thank you!”

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Posted 11 years ago

Hi Susanna, Thank you for your review and really pleased you were impressed! Have a good weekend, Jon, DS Music

Posted 11 years ago

“As I am still waiting for my registration number for Sibelius 7.5 and the Photoscore download has not yet arrived,though promised over a week ago,I am unable to review the package.The payment for these items has already been taken from my bank account--where is the rest of my order?As I will not be around for a week or two,I am concerned that the 30 day trial period will come to an end before I can register the products.”

Helpful Report

Posted 11 years ago

Dear Jean, We have been chasing Avid for your digital download codes but for this particular version they are special ordered as Avid do not keep them in stock - Avid have told us it usually takes 7 days for the digital download codes to be generated but it is taking longer - we are chasing them every few days so hopefully your order will be sorted very soon. All of the other Sibelius digital downloads codes are kept in stock so are issued the same day, its just the particular version wit PhotoScore and AudioScore which has this delay. Anyway as soon as we hear more we will be in contact with you. Best Wishes, Jon, DS Music

Posted 11 years ago

“super fast delivery - thanks”

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Posted 11 years ago

Hi Sarah, Thank you for your review! Jon

Posted 11 years ago

DS Music is rated 4.9 based on 1,060 reviews