DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was prompt, and the price very competitive. A very satisfactory experience.”

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Posted 10 years ago

Thank you for your review Frank! Have a good day, Jon, DS Music

Posted 10 years ago

“The items I ordered were delivered promptly. I will confidently use DS again.”

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Posted 10 years ago

Hi Jean, Thank you for our review and look forward to helping you out soon. Best Wishes, DS Music

Posted 10 years ago

“Left at wrong house Sorry not true. This was something else”

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Posted 10 years ago

Hi Diane, Thank you for your review. Slightly confused at your comments and your high 5 star rating...? Best Wishes, Jon, DS Music

Posted 10 years ago

“The guys at DS Music were very helpful and knowledgeable My guitar was booked in to suit me and the work was carried out next day to a very high standard Very impressed”

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Posted 10 years ago

Hi David, Thank you for your review and pleased you were impressed! Have a good day! Jon, DS Music

Posted 10 years ago

“Helpful & speedy service. Thank you.”

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Posted 10 years ago

Hi Halina, thank you for your review, Jon, DS Music

Posted 10 years ago

“Extremely helpful, very friendly and professional staff. Ordered online for pickup, even though system was down, everything was done very professionally.”

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Posted 10 years ago

Hi Anita, thank you for your review! Have a good day, Jon, DS Music

Posted 10 years ago

“arrived a day earlier than expected . will definetly be using ds music again”

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Posted 10 years ago

Hi Alison, Thanks for your review and look forward to helping you soon! Have a good weekend, Jon, DS Music

Posted 10 years ago

“Extremely good & very fast service - would certainly use again!”

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Posted 10 years ago

Hi Julie, Thank you for your feedback and look forward to helping you again soon! Have a good evening, Jon, DS Music

Posted 10 years ago

“Prompt delivery. Items well packed. Good communication regarding delivery times.”

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Posted 10 years ago

Hi Tracey, Thank you for your email and really pleased with your feedback. Have a good week, Jon, DS Music

Posted 10 years ago

“Fantastic customer service from DS Music. Great service from being able to get expert advice whilst shopping online, to meeting special delivery needs concerning the big guy who comes on Dec 25th. Thank you DS Music you're doing a great job. LucyB Bucks.”

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Posted 10 years ago

Hi Patricia, Thank you for your review and your comments - hope you have a great Christmas! Jon, DS Music

Posted 10 years ago

“EXCELLENT CUSTOMER SERVICE, VERY CUSTOMER ORIENTATED, PLEASANT STAFF WHO VERY HELPFUL, ANSWERED ALL OUR SEARCHING QUESTIONS TO ENSURE WE WERE BUYING THE CORRECT PRODUCT FOR OUR NEEDS. THIS WAS A VERY PLEASANT PURCHASING EXPERIENCE THANK YOU DS MUSIC WILL CERTAINLY RECOMMEND YOU TO FAMILY & FRIENDS. YOU WERE BRILLIANT, SOLVED OUR CHRISTMAS PRESENT SEARCH IN STYLE. THANK YOU ONCE AGAIN. IAN”

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Posted 10 years ago

Hi Ian, Thank you for your review and really pleased you were impressed! Hope they enjoy the present! Best Wishes, Jon, DS Music

Posted 10 years ago

“A friendly service from knowledgeable people. Great to deal with - we've been using DS Music for years and always been impressed.”

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Posted 10 years ago

Hi Alison, Thank you for your review and really pleased with your feedback! See you soon and have a great week, Jon, DS Music

Posted 10 years ago

“Very knowledgeable and helpful person on the phone who guided me to the right product for my needs. Product arrived very quickly in the post. Amazing service. Thanks.”

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Posted 10 years ago

Hi Joseph, Thank you for your review and pleased you found our advice useful! Have a good evening, Jon. DS Music

Posted 10 years ago

“DS Music is by far the best music shop of its kind that I have come across. For both my private violin teaching in the area and at HMSG and MS where I also work, I find they provide excellent and personable service and assistance. When I would sometimes expect to have to order from an online business, the range of violin music available at DS Music has often surprised me. When it comes to tracking down a rare piece of music, they love a challenge. DS Music continually updates its lists of the instrumental teachers in the area, has hosted talks by visiting musicians and has really made itself an important asset within the community it serves so well. Christopher Horner Violinist and Teacher”

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Posted 10 years ago

Hi Christopher, Absolutely delighted with your feedback - we always strive to offer the best possible service and advice. You are correct in that Louise, our sheet music specialist, loves a good challenge! Anyway thank you again and looking forward to helping you out again soon, Best Wishes, Jon, DS Music

Posted 10 years ago

“Had a few problems when tryung to order emailed and tgey got back to me very quickly. Am pleased with the product”

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Posted 10 years ago

Hi Irene, Thank you for your review. Best Wishes, Jon, DS Music

Posted 10 years ago

“Correct products delivered on time and in good condition - so no issues :-)”

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Posted 10 years ago

Hi Tim, Thanks for your review! Have a good week, Jon, DS Music

Posted 10 years ago

“Ordered on a Sunday at 4pm and it arrived the next day on normal delivery! Very pleased :)”

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Posted 10 years ago

Thank you for your review Sarah, Jon, DS Music

Posted 10 years ago

“Very helpful and knew their stuff”

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Posted 10 years ago

Hi Justin, Thank you for your review and pleased you found us helpful! Have a good weekend, Jon, DS Music

Posted 10 years ago

“Specialised personnel service. Staff have fantastic technical knowledge and musical expertise which they share willingly and is invaluable. These guys really know what they are talking about!”

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Posted 10 years ago

Hi Heather, thank you for writing us a review and really pleased with your kind words! We always strive to exceed expectations! See you soon, Best Wishes, Jon, DS Music

Posted 10 years ago

“Excellent. They 'did what it said on the box'.”

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Posted 10 years ago

Thanks for your review Tony and have a great weekend, Jon, DS Music

Posted 10 years ago

DS Music is rated 4.9 based on 1,060 reviews