DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DElivered what I wanted in when I expected it.”

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Posted 8 years ago

“Very prompt delivery of our order”

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Posted 8 years ago

“Excellant delivery”

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Posted 8 years ago

“Always excellent and polite service, with knowledgable and helpful staff on the phone and in the shop”

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Posted 8 years ago

“Staff were very helpful and I got the guitar I wanted.”

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Posted 9 years ago

“Exactly as it said on the tin! Good delivery and customer care answered my question re student eligibility easily.”

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Posted 9 years ago

“Very helpful on the phone and next day delivery. Brilliant!”

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Posted 9 years ago

“got the product, but paid for one day delivery and it took three days to turn up.”

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Posted 9 years ago

Dear John, Thank you for your review. I have checked and your order was dispatched on time (5th Sept - as you were past the delivery cut off when the order was placed) via Royal Mail 24 Recorded and was delivered within 2 days so was on time (7th Sept) - our 1 Day Delivery service is, as on our website delivery page, "Usually Delivered within 1 Day, occasionally 2 days". Hope this helps, Jon

Posted 9 years ago

“efficient, polite, helpful. ++++”

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Posted 9 years ago

“no problems”

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Posted 9 years ago

“Polite staff Quickly ordered”

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Posted 9 years ago

“Very happy My granddaughter is going to so happy with her drums You very helpful explaining things”

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Posted 9 years ago

“Goods delivered on time. Helpful staff.”

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Posted 9 years ago

“great and fast customer service. No issue at all!”

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Posted 9 years ago

“Went in to buy a violin for my 6 year old son. Very knowledgeable staff member who quickly measured my son and got me all the items he needed to start him off. We have no experience of violins at all so he helped us a huge amount with all that we needed and advice on how to look after the instrument.”

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Posted 9 years ago

“I called for information on the product I was buying, and received excellent service. Delivery was quick too.”

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Posted 9 years ago

“The service was very good. The temporary download was easily accessible and the box version is easy to use. Great!”

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Posted 9 years ago

“Customer services couldn't have been any more helpful or patient helping me to download the product and navigating through the external download website. Thank you”

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Posted 9 years ago

“Very easy to deal with and items arrived promptly and in perfect condition - helpful phone call - hope to do custom with you again sometime - a very satisfied customer - thank you”

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Posted 9 years ago

“1. someone answers the telephone, and i don't have to deal with a machine. 2. orders were dealt with efficiently and fast”

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Posted 9 years ago

DS Music is rated 4.9 based on 1,060 reviews