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DS Music Reviews

4.9 Rating 1,060 Reviews
98 %
of reviewers recommend DS Music
4.9
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DS Music Reviews
Visit Website

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous
Anonymous  // 01/01/2019
Good, efficient service. Any queries or questions were immediately handled by well mannered online staff. I don't think a better service could've been provided.
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Posted 8 years ago
Very helpful online chat with a follow up telephone conversation made for an informed good deal at an excellent price. This was my second major purchase from DS Music and I expect to return in the future.
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Posted 8 years ago
Service was fine.
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Posted 8 years ago
Speedy delivery and answered all my questions when I rang
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Posted 8 years ago
Good service. Product as described. Quick delivery even with Royal Mail!
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Posted 8 years ago
The level of customer service is faultless. They helped me to make a decision really quickly.
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Posted 8 years ago
I made a purchase and it was handled in a respectably minimal amount of time. Hard to get more in depth for an online purchase across the pond with strangers (hopefully new friends). Received the delivery today.
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Posted 8 years ago
The goods have not yet arrived
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Posted 8 years ago
Speedy delivery and good communication
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Posted 8 years ago
All arrived in working order!
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Posted 8 years ago
By mistake I made the order click and collect, but DS Music noticed I lived many miles from them so they telephoned me to check and agreed to post the item instead!! Great service, which is all too rare nowadays.
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Posted 8 years ago
Very swift response times and good communication on progress of the order
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Posted 8 years ago
Swift, efficient service.
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Posted 8 years ago
Excellent and efficient service. Helpful advice on the selection of music.
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Posted 8 years ago
My somewhat unusual order was dealt with swiftly and professionally.
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Posted 8 years ago
Thank you, the Gretch purchased was the best price I could find. I choose standard 2-3 days delivery, and sure enough the item arrived via dpd 2 working days later. Very well packed and protected. Would buy from again.
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Posted 8 years ago
Very good service
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Posted 8 years ago
I got a base guitar for my partner to celebrate our anniversary, and I can't explain how helpful the guys who dealt with me were! I knew nothing and they had patience and provided brilliant information. 10/10 for customer service!
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Posted 8 years ago
Staff seemed well informed on products, polite and helpfull.
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Posted 8 years ago
Prompt delivery was impressive
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Posted 8 years ago
DS Music is rated 4.9 based on 1,060 reviews