DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in answering questions and checking up on info. And extremely fast response too.”

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Posted 5 years ago

“Good service, and easy to follow books to support my son in his guitar lessons.”

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Posted 5 years ago

“Extremely helpful”

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Posted 5 years ago

“Order deliveted quickly”

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Posted 5 years ago

“Great strings delivered quickly.”

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Posted 5 years ago

“I had a very helpful chat about the options for upgrading my SIbelius software. 4 stars rather than 5 only because I did feel that the options didn't represent great value, and that the discount I've got in the past for my educational status came with a significant reduction in the value of the product (shorter time of support/upgrades), so I felt a little hard done by. This was not DS Music's fault, but it did impact on my experience. The agent I spoke to was very knowledgable and gave me the right advice - I just wish there had been some better options.”

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Posted 5 years ago

“I recently purchased a flute from DSMusic online. I have had very good customer service from them. Jon is very helpful. It's a fairly complicated and emotional thing to buy a musical instrument at the best of times but during Covid it's more so. I would recommend DSMusic.”

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Posted 5 years ago

“Excellent customer service!”

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Posted 5 years ago

“Lovely note cards and intend to use straight away. Prompt delivery. The box was far bigger than the item inside. Maybe look at different packaging.”

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Posted 5 years ago

“I was glad that you ddid have the music I was looking for but I couldn’t confirm this until it arrived as the information on your website was not sufficient.”

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Posted 5 years ago

“Great service received, and speedy delivery. Thank you DS Music.”

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Posted 5 years ago

“Very effective order from: and ready advice when I had a query re software.”

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Posted 5 years ago

“Brilliant service, we ordered a guitar which is excellent quality and delivery v quick - same as Amazon but still buying locally, thank you”

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Posted 5 years ago

“All good, delivery arrived earlier than expected!”

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Posted 5 years ago

“Prompt service via the website and local delivery option much appreciated.”

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Posted 5 years ago

“Knowledgeable and helpful staff help you pick the right product for you. Quick delivery and products are as described.”

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Posted 5 years ago

“So prompt!”

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Posted 5 years ago

“Excellent online service and delivery.”

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Posted 5 years ago

“Ukulele Magic children's tutor book. Good price, promptly dispatched”

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Posted 5 years ago

“great customer service, would recommend and use again”

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Posted 5 years ago

DS Music is rated 4.9 based on 1,060 reviews