DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01600 772770

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

Write Your review

Tell us how DS Music made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in answering questions and checking up on info. And extremely fast response too.”

Helpful Report

Posted 4 years ago

“Good service, and easy to follow books to support my son in his guitar lessons.”

Helpful Report

Posted 4 years ago

“Extremely helpful”

Helpful Report

Posted 4 years ago

“Order deliveted quickly”

Helpful Report

Posted 4 years ago

“Great strings delivered quickly.”

Helpful Report

Posted 4 years ago

“I had a very helpful chat about the options for upgrading my SIbelius software. 4 stars rather than 5 only because I did feel that the options didn't represent great value, and that the discount I've got in the past for my educational status came with a significant reduction in the value of the product (shorter time of support/upgrades), so I felt a little hard done by. This was not DS Music's fault, but it did impact on my experience. The agent I spoke to was very knowledgable and gave me the right advice - I just wish there had been some better options.”

Helpful Report

Posted 4 years ago

“I recently purchased a flute from DSMusic online. I have had very good customer service from them. Jon is very helpful. It's a fairly complicated and emotional thing to buy a musical instrument at the best of times but during Covid it's more so. I would recommend DSMusic.”

Helpful Report

Posted 4 years ago

“Excellent customer service!”

Helpful Report

Posted 4 years ago

“Lovely note cards and intend to use straight away. Prompt delivery. The box was far bigger than the item inside. Maybe look at different packaging.”

Helpful Report

Posted 4 years ago

“I was glad that you ddid have the music I was looking for but I couldn’t confirm this until it arrived as the information on your website was not sufficient.”

Helpful Report

Posted 4 years ago

“Great service received, and speedy delivery. Thank you DS Music.”

Helpful Report

Posted 4 years ago

“Very effective order from: and ready advice when I had a query re software.”

Helpful Report

Posted 4 years ago

“Brilliant service, we ordered a guitar which is excellent quality and delivery v quick - same as Amazon but still buying locally, thank you”

Helpful Report

Posted 4 years ago

“All good, delivery arrived earlier than expected!”

Helpful Report

Posted 4 years ago

“Prompt service via the website and local delivery option much appreciated.”

Helpful Report

Posted 4 years ago

“Knowledgeable and helpful staff help you pick the right product for you. Quick delivery and products are as described.”

Helpful Report

Posted 4 years ago

“So prompt!”

Helpful Report

Posted 4 years ago

“Excellent online service and delivery.”

Helpful Report

Posted 4 years ago

“Ukulele Magic children's tutor book. Good price, promptly dispatched”

Helpful Report

Posted 4 years ago

“great customer service, would recommend and use again”

Helpful Report

Posted 4 years ago

DS Music is rated 4.9 based on 1,060 reviews