DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01600 772770

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, we ordered a guitar which is excellent quality and delivery v quick - same as Amazon but still buying locally, thank you”

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Posted 4 years ago

“All good, delivery arrived earlier than expected!”

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Posted 4 years ago

“Prompt service via the website and local delivery option much appreciated.”

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Posted 4 years ago

“Knowledgeable and helpful staff help you pick the right product for you. Quick delivery and products are as described.”

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Posted 4 years ago

“So prompt!”

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Posted 4 years ago

“Excellent online service and delivery.”

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Posted 4 years ago

“Ukulele Magic children's tutor book. Good price, promptly dispatched”

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Posted 4 years ago

“great customer service, would recommend and use again”

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Posted 4 years ago

“Excellent prompt service. Many thanks”

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Posted 4 years ago

“Good and reliable”

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Posted 4 years ago

“Fab, thanks for being so efficient and helpful”

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Posted 4 years ago

“great efficient service”

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Posted 4 years ago

“I used DS Music for several years when they had the shop in Monmouth and their service was always excellent. It is just as good now they are online. I needed an E string for a pupil and they answered queries promptly and the string arrived very soon after it was paid for. Thank you DS Music.”

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Posted 4 years ago

“I’ve had dealings with DS Music over a number of years and found the company very knowledgeable about their merchandise. I had some lengthy discussions about some software I wished to purchase and Jon who assisted me could not have been more patient and helpful. 5 stars well-deserved!”

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Posted 4 years ago

“Dear d s music I can’t reallgive a review on your music as I’m still waiting for the earphones I placed with u about a week ago they still haven’t arrived they were about a fiver if /when they do arrive I will be able to give a review of what I think of your service On the subject of orders where is it. Many thanks miss a j Hayes/Amanda”

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Posted 4 years ago

“I ordered it and it came.”

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Posted 4 years ago

“Always super customer service from DS Music. Knowledgeable and helpful. Highly recommended.”

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Posted 4 years ago

“Well done, this year. I've had a deal of difficulty with other suppliers, but have found ds music the best. They give a good reply service, and got my music program up and running, which others don't seem able to do. If I was a bit younger, I'd go down to Monmouth, and thank them personally!!! Arnold Atkins.”

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Posted 4 years ago

“In spite of having to close the shop temporarily due to Covid-19, DS Music provided me with a superb service, allowing me to rearrange delivery times twice, just before Christmas.”

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Posted 4 years ago

“Brilliant service and lovely staff.”

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Posted 4 years ago

DS Music is rated 4.9 based on 1,060 reviews