DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01600 772770

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great help in sorting problems.”

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Posted 4 years ago

“Really happy with my spoons! Had a set before for years and years but one broke recently and searched all over for another set, so was so happy DS Music had them! Really fast delivery and an all round brilliant serve, thank you! 😃”

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Posted 4 years ago

“Good telephone advice service when querying an upgrade from Sibelius 7.5 to Ultimate, and the order was processed swiftly and efficiently.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“DS Music is always helpful, informative and efficient. The shop manager picks up phone messages and calls back again with helpful information and in a charming manner. Music is ordered and delivered swiftly. The publications department selects a wide range of music and keeps us all up to date with the latests resources and news of ABRSM, Trinity and other exam boards. All the staff are enthusiastic and have a charming manner when dealing with myself and I know other customers. Thank You for your service.”

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Posted 4 years ago

“Well with Harry seeing to me on my last visit to buy a heavy duty music stand and him knowing what an irritatingly exacting type I can be, he lost no time in getting to the handsome looking "Vorsprung durch Technik" German model. Knows I won't quibble about the price if it's good but the Musician's Discount does come in handy... Great service as always,the stand's great. Thanks as ever DS Music!”

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Posted 4 years ago

“Very helpful when requesting assistance with digital downloads. Prepared to spend telephone time with explanations.”

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Posted 4 years ago

“The book was dispatched very quickly after receiving my order and arrived within a couple of days of the order, packaged in a sturdy cardboard envelope. The service was brilliant. Thank you.”

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Posted 4 years ago

“Excellent service and delivery. The website is very clear/intuitive and ordering process very easy and clear. Delighted with the produce.”

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Posted 4 years ago

“Excellent shop first class service and answered my numerous questions re ABRSM exam syllabus”

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Posted 4 years ago

“Brilliant highly recommend”

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Posted 4 years ago

“Easy to order fast delivery can’t fault it”

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Posted 4 years ago

“Excellent service. Very knowledgeable .”

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Posted 4 years ago

“From sending an email query to installing Sibelius Ultimate as an upgrade was a very smooth operation. Thanks to Harry for his help and support.”

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Posted 4 years ago

“The DS customer service is excellent. Always helpful, on time, responding promptly to both phone and emails. Thank you to their staff team . (Mrs Westlake )”

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Posted 4 years ago

“Great service and free delivery what more can you ask for”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Only the highest praise really. Customer support excellent in guiding the way to buying and installing both Protools 12 and Sibelius Ultimate. A user friendly alternative to the somewhat obscure and confusing AVID webpage. Nice one and thank you!”

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Posted 4 years ago

“Excellent service. Not a straight forward process purchasing Sibelius but got there in the end. Would definitely recommend DS Music”

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Posted 4 years ago

“Wonderful, meticulous customer service from Harry Potter. Love it.”

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Posted 4 years ago

DS Music is rated 4.9 based on 1,060 reviews