DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01600 772770

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't have been more helpful in selecting an acoustic guitar for my teenage daughter with plenty of choices in styles and affordability. Very happy with the choice and we know where to come if she decides to take her hobby further on to a more professional platform.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Excellent service. Goods arrived very quickly and as described. Will use again. Thanks. 😊👍”

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Posted 4 years ago

“Excellent music shop with very knowledgeable and helpful staff. T”

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Posted 4 years ago

“Very helpful and efficient. The helpline answered my pre-purchase queries which helped me decide to buy.”

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Posted 4 years ago

“The products were of very good quality and came well packaged - one was a glass tumbler.”

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Posted 4 years ago

“The persons I spoke with were very unhelpful and understood my problems with a new Sibelius upgrade. Unfortunate we were unable to correct it due Avid helpline being uncountable”

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Posted 4 years ago

“prompt delivery. just what I wanted. Thank you.”

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Posted 4 years ago

“I contacted DS music because I wanted to upgrade Sibelius on my computer. I had no idea how to do this, even what I should actually be buying, as I hadn't installed it before (my son had done it for me). The man from DS music was wonderfully patient and helpful and told me everything I needed to know in words of one syllable that I could understand. As a result, I have my Sibelius upgrade successfully installed. And I did it all by myself, with help from DS music. Thank you.”

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Posted 4 years ago

“Good service, order arrived promptly.”

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Posted 4 years ago

“EXCELLENT SERVICE , RECEIVED THE ARTICLE WITHIN LESS THAN 24 HRS FROM ORDERING IT , MOST IMPRESSED , WILL USE THEM AGAIN.”

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Posted 4 years ago

“I received the La La Land easy piano book as desribed. It was easy to order and arrived quickly in good packaging.”

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Posted 4 years ago

“Excellent service and prices.”

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Posted 4 years ago

“Exactly what I wanted: book of music, well printed and clear”

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Posted 4 years ago

“Excellent service !!!”

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Posted 4 years ago

“Order and delivery have been without problems. Good firm to deal with.”

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Posted 4 years ago

“Really quick delivery, no problems at all, would definitely buy from again”

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Posted 4 years ago

“I ordered a book that had been discounted because of a little wear and tear to the cover. An email with a photo of the book was sent to me before I confirmed the transaction over the phone. It arrived the very next day. The service I received was quick and courteous and I will use DS Music again in the future!”

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Posted 4 years ago

“Quick delivery, item was competitively priced and arrived in perfect condition. Very satisfied!”

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Posted 4 years ago

“Jon and Harry were so helpful when I was picking out a beginner's guitar for my Dad. They recommended the perfect guitar and other equipment that a beginner might need. They responded to my emails very quickly even after closing time. I can not thank them enough for their dedication to customers. They went above and beyond what I have come to expect from retailers today. Would definitely recommend them and will be using them for all future musical purchases.”

Helpful Report

Posted 4 years ago

DS Music is rated 4.9 based on 1,060 reviews