Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

Write Your review

Tell us how Duty Free Crystal made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Genuine Swarovski piece at great price with excellent delivery Can’t day enough”

Helpful Report

Posted 6 years ago

“Fantastic company, great value, easy to order, great communication and fast delivery.”

Helpful Report

Posted 6 years ago

“Parcel arrived on time ,packed well”

Helpful Report

Posted 6 years ago

“Fast delivery beautiful piece”

Helpful Report

Posted 6 years ago

“Not only do I love the necklace I bought, but I also loved the service. You have my full appreciation and I hope to buy from you in the near future. Sincerely, Karen”

Helpful Report

Posted 6 years ago

“Quality product from Swarovski, sold by a quality Company, with excellent customer Service.”

Helpful Report

Posted 6 years ago

“I did not receive my goods.The service staff replied my letter was very slowy. Very bad shopping experience.”

Helpful Report

Posted 6 years ago

Dispatched 16th, signed for and delivered on the 18th Sept

Posted 6 years ago

“Incredibly helpful staff who provide a prompt, efficient service with an amazing product!”

Helpful Report

Posted 6 years ago

“Very good service. I love the bracelet. I now have the earrings, necklace and now the bracelet. Thank you for keeping me up to date with my order .”

Helpful Report

Posted 6 years ago

“Fantastic service from initial query via the phone to placing my order and receiving my goods. Great value super service, would definitely use this site again”

Helpful Report

Posted 6 years ago

“Excellent service and delivery. Like others I was slightly weary of placing an order. But knowing that you are actually dealing with an actual Swarovski Shop in guernsey, even a Swarovski till receipt was included. I don’t think I’ll ever buy my Swarovski from anywhere else ever again.”

Helpful Report

Posted 6 years ago

“First time buyer with your Company and can’t rate the service high enough. Easy to order online and super fast delivery. Thank you”

Helpful Report

Posted 6 years ago

“After shopping around for my purchase I decided that Duty Free Crystal was an excellent choice for the price. I wasn’t disappointed when my parcel arrived. The only criticism I have is the box was crushed when it arrived, I was concerned the the delicate crystal might be damaged luckily it wasn’t so please pack the boxes a bit better. Not a complaint just an observation. Thanks”

Helpful Report

Posted 6 years ago

“Easy to use website. The item (pen with crystals) was gorgeous, the picture didn't do it justice. It arrived in a lovely gift box with ribbon. Unfortunately the box was slightly squashed in the post, the label I wrote didn't come at all and I found the postage to be quite expensive. Overall though, very good. I would order from this site again.”

Helpful Report

Posted 6 years ago

“Bought for prizes - looks great and has Swarovski Gift Bag with it. Very happy with my purchase.”

Helpful Report

Posted 6 years ago

“I Have used Duty Free Crystal for several years, the Web site is easy to use any questions are quickly answered. Prices are very good with efficient shipping and prompt delivery.”

Helpful Report

Posted 6 years ago

“Excellent tax free price compared to high street and other on line retailers. Good info on site. Fast, efficient service.”

Helpful Report

Posted 6 years ago

“Excellent company.Good communication items delivered quickly and well packaged.”

Helpful Report

Posted 6 years ago

“Excellent service, highly recommend.”

Duty Free Crystal 5 star review on 27th August 2019

Helpful Report

Posted 6 years ago

“Excellent service I have bought from Duty Free Crystal many times and have had no problem.”

Helpful Report

Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews