Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

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“Quick and efficient reliable service”

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Posted 6 years ago

“Brilliant service as usual Fast and efficient”

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Posted 6 years ago

“Love my new swarovski earings from duty free, excellent price and service and speedy delivery.... 🙂”

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Posted 6 years ago

“Bought the beautiful Crystal brooch at a bargain price. Quick delivery, well packaged. Very pleased with the full transaction.”

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Posted 6 years ago

“Excellent service, even with a slight problem with postage charge, but this was resolved in a very quick and timely manner. Would recommend this company to everyone, service was outstanding. Will definitely use again and again”

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Posted 6 years ago

“Normally when something sounds too good to be true it is but Duty Free Crystal appears genuine. I received my crystal earrings in the swaroski packaging along with a leaflet with a picture of the store and a statement of authenticity and swaroski receipt. I'll probably buy all my swaroski from this site in future.”

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Posted 6 years ago

“Products still in boxes as for Christmas gifts, but can I fault them service of Duty Free Crystal - first class - as always!!!!!”

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Posted 6 years ago

“Excellent service always well packaged and very quick delivery”

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Posted 6 years ago

“The Christmas star bought from Duty Free Crystal without a hitch by me for a number of years. Never had a problem with order or delivery.”

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Posted 6 years ago

“Always buy my Crystal gifts from Duty Free Crystal - excellent prices and first class service!!”

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Posted 6 years ago

“Your service is as good as it gets”

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Posted 6 years ago

“Fantastic customer services. Thank you.”

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Posted 6 years ago

“I've been waiting 13 days now to receive my items. Delivery states 3/4 days tops. Limited feedback from the company, told to wait and be patient. Item is clearly lost, no one accepting responsibility. No compensation, no refund.”

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Posted 6 years ago

Order confirmation email was sent Tuesday 12/11/19 @ 11.06am Shipping confirmation email sent Saturday 16/11/19 @ 3.04pm (no outward post over a weekend as per out website T&C's) Delivered and signed for 26/11/19 (within the 6 workings days as specified on our website)

Posted 6 years ago

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Posted 6 years ago

“Easy to order, delivered quickly, packed securely”

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Posted 6 years ago

“Love love love this company! Brilliant prices. Good delivery. And if something is out of stock, stick your email address in and they'll let you know when it's back in stock. What's not to love!”

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Posted 6 years ago

“Excellent service at all times , delighted with my purchases Cannot recommend highly enough”

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Posted 6 years ago

“Absolutely fantastic customer service and efficiency. Very impressed! Will use again, thank you.”

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Posted 6 years ago

“Good hassle free service”

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Posted 6 years ago

“I’m not very happy with my product and duty-free crystal clearly couldn’t have checked it properly first As it’s clearly not symmetrical”

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Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews