Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. updated regularly by email to how the delivery was progressing so i knew when to expect the parcel. Very pleased with the choker as it was a leaving present for a colleague, who was also delighted with the choker. Also the simple hand written note was a nice personal touch.”

Helpful Report

Posted 9 years ago

“This company never fail to impress me. The Star is beautiful and arrived fast, very well packaged and in perfect condition. There is always a gift bag and the authenticity certificates. I have used them for quite a few years and they are always the first place I check when looking for a new piece. Thanks for the great service and great prices guys.”

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Posted 9 years ago

“After a week I am having to send the bracelet back for an exchange as the Diamonds have come out of both ends of the bracelet”

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Posted 9 years ago

“Quick efficient service! Cheaper than the high street!”

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Posted 9 years ago

“Excellent service and cheaper than elsewhere, beautifully packaged. Highly recommend.”

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Posted 9 years ago

“The necklace arrived within 2-3 days with a handwritten card, nicely packed. Could not be more satisfied!”

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Posted 9 years ago

“I love the Swarovski crystal ornaments,each one is beautiful.”

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Posted 9 years ago

“Another wonderful crystal star to add to our collection. Supplied with first class business efficiency. Many thanks”

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Posted 9 years ago

“DFC let me know that the 2017 star was due in, I pre ordered and it arrived! So instead of rushing around this Christmas trying to get hold of one I'm sorted! Thanks DFC”

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Posted 9 years ago

“Great service, great prices and great product choice.”

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Posted 9 years ago

“Delivered quicker than expected and on perfect condition. so nice to have a trouble free transaction for a change !!”

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Posted 9 years ago

“Fantastic company to deal with. Great prices and excellent delivery. Thank you!”

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Posted 9 years ago

“This is the second time today I have received one of these stupid review emails they are a b****y nuisance the more I get the lower the score will be!”

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Posted 9 years ago

“Brilliant fast service, customer service excellent- will be back”

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Posted 9 years ago

“I am very happy to know Duty Free Crystal, and I bought ever £300 GIFT for my friends and family. They are value and nice. Thank you a lot and I will come back very soon.”

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Posted 9 years ago

“Items arrived promptly and well packaged. Duty Free Crystal is cheaper than buying from the shops of other internet sites. Trustworthy and good customer service”

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Posted 9 years ago

“A very easy experience with lots of choice at good prices. Speedy delivery and safely packaged. Love the item and would definitely come back to Duty Free Crystal in the future and will tell all my friends also.”

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Posted 9 years ago

“Able to get hold of item I wanted a little cheaper than swarovski shop”

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Posted 9 years ago

“The delivery was very quick and the item was packaged well. The item is of great quality .I am really pleased and would definitely but from Duty Free Crystal again .”

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Posted 9 years ago

“Excellent customer service, especially from Matt. Speedy delivery. Great price!”

Helpful Report

Posted 9 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews