Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and good price. Fairy Mo bought as gift. Recipient very happy with item. Would recommend Duty Free Crystal 100%”

Helpful Report

Posted 7 years ago

“I wish I had of Duty Free Crystal years ago. I have not been disappointed in the items that I have bought from there so far. They provide an excellent service. Always happy to answer any questions promptly and courteously. Shall definitely be buying more !!”

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Posted 7 years ago

“A fab shop, I purchase several times a year, delivery to the UK is speedy and the parcels arrive in excellent condition. Great value, they are my go to for Swarovski ornaments. I would recommend them.”

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Posted 7 years ago

“Excellent service, the cloth I ordered was beautifully packaged, in a box, and a gift bag. There note inside was a much appreciated personal touch. As it was a gift for my 88 year old mother, for a 30 piece lifetime collection of your crystal characters, she was absolutely delighted. Thank you so much .”

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Posted 7 years ago

“Great value and great service. Prompt free delivery. Have used them for many years and would highly recommend.”

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Posted 7 years ago

“Excellent quality and cheaper than anyone else. Would recommend”

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Posted 7 years ago

“Very good company no problems”

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Posted 7 years ago

“Really impressed with the price, pleased with the rapid service would definitely use this company again”

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Posted 7 years ago

“Very pleased with purchase and service quick delivery excellent”

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Posted 7 years ago

“Couldn’t find the nativity Swarovski Crystal found it on Duty Fre Crystal very pleased with my items had good communication and delivered in time.”

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Posted 7 years ago

“I ordered a Swarovski bracelet. It came on time and was well packaged. It was much cheaper than what other sellers were offering. I am very happy with my order and the service.”

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Posted 7 years ago

“No fuss quick delivery excellent”

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Posted 7 years ago

“Having found Duty Free Crystal when searching for Swarovski flowers on Google, I was initially a bit wary about ordering as it sounded too good to be true. I checked out other reviews and took the chance and I'm happy that I did. I got my beautiful Swarovski ornament for a fraction of the UK price. The communication was excellent and delivery took only a few days. I wouldn't hesitate to recommend them. They will be my first port of call for Swarovski in future.”

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Posted 7 years ago

“Very good company quick service and delivery will definitely use again”

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Posted 7 years ago

“great service a lovely piece.”

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Posted 7 years ago

“I have used duty free crystal to buy previously as their prices are great against the UK. Their delivery is so quick. As far as the Swan pendant I purchased it was beautiful. These swans seem to come in a few sizes and I was worried I have chosen the very large one but when it came I think it is in between the smallest and very large one and I am so pleased. I would def use them again.”

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Posted 7 years ago

“Great service. will use again soon”

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Posted 7 years ago

“Always provide excellent service”

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Posted 7 years ago

“great set of mo's as always”

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Posted 7 years ago

“Excellent communication and beautiful pen!”

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Posted 7 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews