Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After shopping around for my purchase I decided that Duty Free Crystal was an excellent choice for the price. I wasn’t disappointed when my parcel arrived. The only criticism I have is the box was crushed when it arrived, I was concerned the the delicate crystal might be damaged luckily it wasn’t so please pack the boxes a bit better. Not a complaint just an observation. Thanks”

Helpful Report

Posted 6 years ago

“Easy to use website. The item (pen with crystals) was gorgeous, the picture didn't do it justice. It arrived in a lovely gift box with ribbon. Unfortunately the box was slightly squashed in the post, the label I wrote didn't come at all and I found the postage to be quite expensive. Overall though, very good. I would order from this site again.”

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Posted 6 years ago

“Bought for prizes - looks great and has Swarovski Gift Bag with it. Very happy with my purchase.”

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Posted 6 years ago

“I Have used Duty Free Crystal for several years, the Web site is easy to use any questions are quickly answered. Prices are very good with efficient shipping and prompt delivery.”

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Posted 6 years ago

“Excellent tax free price compared to high street and other on line retailers. Good info on site. Fast, efficient service.”

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Posted 6 years ago

“Excellent company.Good communication items delivered quickly and well packaged.”

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Posted 6 years ago

“Excellent service, highly recommend.”

Duty Free Crystal 5 star review on 27th August 2019

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Posted 6 years ago

“Excellent service I have bought from Duty Free Crystal many times and have had no problem.”

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Posted 6 years ago

“Much better price than anywhere else, even ebay! Quick delivery and responds quickly to emails. Highly recommended.”

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Posted 6 years ago

“Excellent price and quick delivery highly recommend this company”

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Posted 6 years ago

“All perfect, quick delivery, i recommend.”

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Posted 6 years ago

“excellent service, excellent price”

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Posted 6 years ago

“Good prices and quick delivery. Most items kept in stock and they email availability of any out of stock items. G”

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Posted 6 years ago

“We've purchased crystal from Duty Free Crystal before, and will continue to do so. We're extremely happy with their service, quality and speed of delivery. Very many thanks”

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Posted 6 years ago

“Nice product and arrived quickly by post.”

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Posted 6 years ago

“Quick delivery, lovely message saying to get in touch if I needed any help with anything. Crystal was a gift and recipient was delighted with it. Definitely use this website again, great service and good price.”

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Posted 6 years ago

“It was beautiful as it is every year .it was well packaged and a quick delivery”

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Posted 6 years ago

“I have been ordering Swarovski figurines from Duty Free and they are quick to get it to you and the prices are fantastic. I have told many friends about them and they love what they have gotten. I also get all the new items before my friends. I think this is one of the best online stores that I have ever found. Thank you for your beautiful crystal”

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Posted 6 years ago

“Excellent quick service. Loved the kangaroo and baby.”

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Posted 6 years ago

“Delighted with the quality of service ....never been known to disappoint.”

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Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews